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As of August 01, 2026, the average salary for a Customer Experience Consultant in North Carolina is $61,309 per year, which breaks down to an hourly rate of $29.
However, a Customer Experience Consultant's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Consultant Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $68,900 | $5,742 | $1,325 | $33 |
| Average | $61,309 | $5,109 | $1,179 | $29 |
| 25th Percentile | $53,609 | $4,467 | $1,031 | $26 |
2020 Companies - Winston Salem, NC
Massage Heights - Charlotte - Charlotte, NC
Massage Heights - Charlotte, NC
Floor Coverings International - JDR - Fuquay-Varina, NC
A Customer Experience Consultant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Experience Consultant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Experience Consultant | $60,750 |
| Technical... Level Customer Experience Consultant | $70,007 |
| Technical... Level Customer Experience Consultant | $82,192 |
| Technical... Level Customer Experience Consultant | $103,821 |
| Technical... Level Customer Experience Consultant | $73,816 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Consultants. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Consultant roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Experience Consultant positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Experience Consultant as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $73,570 | $35.0 | 20% |
| Biotechnology | $70,505 | $34.0 | 15% |
| Aerospace & Defense | $67,439 | $32.0 | 10% |
| Business Services | $67,439 | $32.0 | 10% |
| Software & Networking | $65,600 | $32.0 | 7% |
Understanding how a Customer Experience Consultant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $68,900 | $5,742 | $1,325 | $33 |
| Average | $61,309 | $5,109 | $1,179 | $29 |
| 25th Percentile | $53,609 | $4,467 | $1,031 | $26 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Consultant job openings on our job board. Use the search bar below to find your perfect match.
The Hiring Platform
Charlotte, NC
The Hiring Platform | Charlotte, NC
Job Description. Job Description. We are seeking a. Customer Experience Specialist. to provide responsive and professional support to customers throughout ... more
5 Days Ago
JD Service Now
Durham, NC
JD Service Now | Durham, NC
Job Description. Job Description. Description. Customer Experience Superstar Needed. Are you a friendly, organized, and goal-driven individual who thrives ... more
5 Days Ago
Surya Carpet
Taylorsville, NC
Surya Carpet | Taylorsville, NC
Job Description. Job Description. About Surya Inc. Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s t... more
7 Days Ago
New Bern Auto Group
New Bern, NC
New Bern Auto Group | New Bern, NC
Join the Team: Sales & Tech Consultant. Kia Mazda of New Bern | New Bern, NC. Still think "car sales" is just suits and cold calls. Think again. Were rewri... more
7 Days Ago
SPECTRUM Careers
Charlotte, NC
SPECTRUM Careers | Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Spectrum Reach® provides... more
7 Days Ago
Five Below
Holly Springs, NC
Five Below | Holly Springs, NC
Five Below - 160 Grand Hill Place - Responsibilities: Wows customers by delivering personal, friendly service and training crew on the BEST customer servic... more
8 Days Ago
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