Customer Support Lead Salary in Kansas City, MO

How much does a Customer Support Lead make in Kansas City, MO?

As of March 01, 2025, the average annual salary for a Customer Support Lead in Kansas City, MO is $63,848. Salary.com reports that pay typically ranges from $56,606 to $72,406, with most professionals earning between $50,014 and $80,197.

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Salary range for a Customer Support Lead

$56,606 to $72,406

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Customer Support Lead

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Job Openings for Customer Support Lead in Kansas City, MO

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in Kansas City, MO

How much should you be earning in Customer Support Lead in Kansas City, MO based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in Kansas City, MO

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Support Lead in Kansas City, MO

Average Base Salary

Core compensation

56606

72406

63848

Average Total Cash Compensation

Includes base and annual incentives

58439

76451

66598

What is the average salary for Customer Support Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in Kansas City, MO. The base salary for Customer Support Lead ranges from $56,606 to $72,406 with the average base salary of $63,848. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,439 to $76,451 with the average total cash compensation of $66,598.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$63,848	$56,606 - $72,406
Bonus	$2,750	$1,833 - $4,045
Total Pay	$66,598	$58,439 - $76,451

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near Kansas City, MO

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Kansas City, MO
CITY, STATE Kansas City, KS	AVERAGE SALARY RANGE $56,693 - $72,517	COMPARE TO Kansas City, MO
CITY, STATE Blue Springs, MO	AVERAGE SALARY RANGE $56,489 - $72,255	COMPARE TO Kansas City, MO
CITY, STATE Lees Summit, MO	AVERAGE SALARY RANGE $56,489 - $72,255	COMPARE TO Kansas City, MO
CITY, STATE Shawnee, KS	AVERAGE SALARY RANGE $56,526 - $72,302	COMPARE TO Kansas City, MO
CITY, STATE Overland Park, KS	AVERAGE SALARY RANGE $56,526 - $72,302	COMPARE TO Kansas City, MO
CITY, STATE Lenexa, KS	AVERAGE SALARY RANGE $56,526 - $72,302	COMPARE TO Kansas City, MO

See salaries for Customer Support Lead in locations close to Kansas City, MO. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Kansas City, Missouri

Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 488,943 in 2017, making it the 37th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line. Kansas City was founded in the 1830s as a Missouri River port at its confluence with the Kansas River coming in from the west. On June 1, 1850 the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in Kansas City, MO

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION Kansas City, MO	MINIMUM SALARY $57,156	MAXIMUM SALARY $73,187
JOB TITLE Technical Customer Support Specialist IV	LOCATION Kansas City, MO	MINIMUM SALARY $96,252	MAXIMUM SALARY $125,020
JOB TITLE Customer Lead	LOCATION Kansas City, MO	MINIMUM SALARY $31,780	MAXIMUM SALARY $43,785
JOB TITLE Customer Service and Support Team Leader	LOCATION Kansas City, MO	MINIMUM SALARY $55,960	MAXIMUM SALARY $71,660
JOB TITLE Technical Customer Support Director	LOCATION Kansas City, MO	MINIMUM SALARY $162,012	MAXIMUM SALARY $196,870
JOB TITLE Customer Service Lead	LOCATION Kansas City, MO	MINIMUM SALARY $56,606	MAXIMUM SALARY $72,406

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Kansas City, MO that might be a good fit for the type of job and salary you are looking for.

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56606

72406

About Kansas City, Missouri Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 488,943 in....More

Kansas City, Missouri area prices were up 1.7% from a year ago

Customer Support Lead Salary in popular cities: Saint Louis, Springfield, Independence

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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