Customer Support Technician Salary in Durham, NC

How much does a Customer Support Technician make in Durham, NC?

As of February 01, 2025, the average annual salary for a Customer Support Technician in Durham, NC is $38,938. According to Salary.com, salaries can range from a low of $31,844 to a high of $47,061, with most professionals earning between $35,225 and $43,190.

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Salary range for a Customer Support Technician

$35,225 to $43,190

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Customer Support Technician

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Job Openings for Customer Support Technician in Durham, NC

What does a Customer Support Technician do?

Common responsibilities of a Customer Support Technician

Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame.

March 22, 2023

Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

November 06, 2022

Assist customers, engineers, and end users with questions on product installation, usage, and implementation.

February 02, 2023

Communicate with all areas of the robotics industry to convey information from the field regarding product suggestions, improvements, and enhancements to Product Marketing teams.

March 02, 2023

Performs Administrative duties such as creating Purchase Orders in Priority, place Amazon orders from the RCPV website, place literature and business card orders through Printstar website.

March 06, 2023

Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems.

March 30, 2023

Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

April 06, 2023

Provide support to operations with day to day maintenance issues and escalate real time complex technical issues to appropriate level and/or vendor and contractor, only after exhausting all means of handling within and taking into consideration the financial impact of the company.

April 14, 2023

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

April 17, 2023

Support System Design with new product releases through the execution of functional testing, product validation and field performance testing.

May 12, 2023

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Customer Support Technician Salary By Experience Levels in Durham, NC

How much should you be earning in Customer Support Technician in Durham, NC based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Technician Salary By Level of Education in Durham, NC

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Support Technician in Durham, NC

Average Base Salary

Core compensation

35225

43190

38938

Average Total Cash Compensation

Includes base and annual incentives

35675

43899

39549

What is the average salary for Customer Support Technician in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Technician in Durham, NC. The base salary for Customer Support Technician ranges from $35,225 to $43,190 with the average base salary of $38,938. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,675 to $43,899 with the average total cash compensation of $39,549.

View Average Salary for Customer Support Technician as table

	Average Salary	Average Salary Range
Base Salary	$38,938	$35,225 - $43,190
Bonus	$612	$451 - $709
Total Pay	$39,549	$35,675 - $43,899

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Technician Salary Near Durham, NC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Durham, NC
CITY, STATE Chapel Hill, NC	AVERAGE SALARY RANGE $35,046 - $42,971	COMPARE TO Durham, NC
CITY, STATE Cary, NC	AVERAGE SALARY RANGE $35,468 - $43,489	COMPARE TO Durham, NC
CITY, STATE Raleigh, NC	AVERAGE SALARY RANGE $35,468 - $43,489	COMPARE TO Durham, NC
CITY, STATE Burlington, NC	AVERAGE SALARY RANGE $34,624 - $42,453	COMPARE TO Durham, NC
CITY, STATE High Point, NC	AVERAGE SALARY RANGE $34,984 - $42,895	COMPARE TO Durham, NC
CITY, STATE Greensboro, NC	AVERAGE SALARY RANGE $34,777 - $42,641	COMPARE TO Durham, NC

See salaries for Customer Support Technician in locations close to Durham, NC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Durham, North Carolina

Durham is a city in and the county seat of Durham County in the U.S. state of North Carolina. The U.S. Census Bureau estimated the city's population to be 251,893 as of July 1, 2014, making it the 4th-most populous city in North Carolina, and the 78th-most populous city in the United States. Durham is the core of the four-county Durham-Chapel Hill Metropolitan Area, which has a population of 542,710 as of U.S. Census 2014 Population Estimates. The US Office of Management and Budget also includes Durham as a part of the Raleigh-Durham-Chapel Hill Combined Statistical Area, which has a populatio...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Technical Customer Support Director	LOCATION Durham, NC	MINIMUM SALARY $159,774	MAXIMUM SALARY $194,152
JOB TITLE On-site Support Technician II	LOCATION Durham, NC	MINIMUM SALARY $51,690	MAXIMUM SALARY $66,190
JOB TITLE On-site Support Technician IV	LOCATION Durham, NC	MINIMUM SALARY $71,500	MAXIMUM SALARY $87,700
JOB TITLE On-site Support Technician V	LOCATION Durham, NC	MINIMUM SALARY $84,400	MAXIMUM SALARY $97,700
JOB TITLE Technical Customer Support Manager	LOCATION Durham, NC	MINIMUM SALARY $99,633	MAXIMUM SALARY $129,271
JOB TITLE On-site Support Technician I	LOCATION Durham, NC	MINIMUM SALARY $42,990	MAXIMUM SALARY $53,390

The Customer Support Technician job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Durham, NC that might be a good fit for the type of job and salary you are looking for.

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35225

43190

About Durham, North Carolina Durham is a city in and the county seat of Durham County in the U.S. state of North Carolina. The U.S. Census Bureau estimated the city's population t....More

Durham, North Carolina area prices were up 1.5% from a year ago

Customer Support Technician Salary in popular cities: Charlotte, Raleigh, Greensboro

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