Director of Customer Care Salary in Billings, MT

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How much does a Director of Customer Care make in Billings, MT? The average Director of Customer Care salary in Billings, MT is $170,903 as of March 26, 2024, but the salary range typically falls between $149,174 and $194,396. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$149,174 to $194,396

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Director of Customer Care

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Job Openings for Director of Customer Care in Billings, MT

Travel Nurse RN - Director of Nursing - $3,400 per week

Genie Healthcare - Elk Horn , IA

Director of Nursing * Discipline: RN * Start Date: 05/06/2024 * Duration: 13 weeks * 40 hours per ... customer care is the key to Genie's success. The management team has 20 years of experience in ...

Vivian Health - 1 day ago

Director of Professional Services

Concierge Home Care - Lutz , FL

Concierge Home Care is growing, and we are actively hiring a Director of Professional Services/Alt ... Operational Excellence & Customer Experience: Coordinates efforts with business partners across the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago

Senior Director, Customer Care

Regal Rexnord Corp - Milwaukee , WI

SCOPE OF LEADERSHIP ROLE The Sr. Director, Customer Care is accountable for overseeing all aspects of the company's customer care / service operations. The role involves strategic planning and ...

Latpro - Diversity Jobs - 21 days ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Nursing - DON - RN

Genesis Healthcare - York , PA

... customer experience excellence. *Provide service and servant leadership, direction, and administration of day-to-day patient care operations. *Promote an environment focused on top of license ...

JobGet - 4 days ago

Director of Digital Healthcare Innovation

Heart & Vascular Partners - Deerfield , IL

Role Summary The Director of Digital Health Innovation will work closely with the VP of Clinical ... Identify key requirements for cross-functional teams, commercial teams, customers, and external ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Billings, MT

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Billings, MT

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Average Salary Range for Director of Customer Care in Billings, MT

Average Base Salary

Core compensation

149174

194396

170903

Average Total Cash Compensation

Includes base and annual incentives

168428

234206

198726

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Billings, MT. The base salary for Director of Customer Care ranges from $149,174 to $194,396 with the average base salary of $170,903. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $168,428 to $234,206 with the average total cash compensation of $198,726.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$170,903	$149,174 - $194,396
Bonus	$27,822	$19,254 - $39,810
Total Pay	$198,726	$168,428 - $234,206

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Billings, MT

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Billings, MT
CITY, STATE Sheridan, WY	AVERAGE SALARY RANGE $145,938 - $190,179	COMPARE TO Billings, MT
CITY, STATE Cody, WY	AVERAGE SALARY RANGE $145,938 - $190,179	COMPARE TO Billings, MT
CITY, STATE Bozeman, MT	AVERAGE SALARY RANGE $130,142 - $169,594	COMPARE TO Billings, MT
CITY, STATE Belgrade, MT	AVERAGE SALARY RANGE $130,142 - $169,594	COMPARE TO Billings, MT
CITY, STATE Great Falls, MT	AVERAGE SALARY RANGE $135,720 - $176,864	COMPARE TO Billings, MT
CITY, STATE Gillette, WY	AVERAGE SALARY RANGE $137,731 - $179,485	COMPARE TO Billings, MT

See salaries for Director of Customer Care in locations close to Billings, MT. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Billings, Montana

Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of the state, it is the seat of Yellowstone County and the principal city of the Billings Metropolitan Area, which has a total a population of 170,498. It has a trade area of over 500,000. Billings was nicknamed the "Magic City" because of its rapid growth from its founding as a railroad town in March 1882. The city is named for Frederick H. Billings, a former president of the Northern Pacific Railroad. With one of the largest trade areas in the Uni...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Billings, MT

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Billings, MT	MINIMUM SALARY $147,300	MAXIMUM SALARY $192,400
JOB TITLE Customer Service Director	LOCATION Billings, MT	MINIMUM SALARY $147,206	MAXIMUM SALARY $192,323
JOB TITLE Customer Care Senior Manager	LOCATION Billings, MT	MINIMUM SALARY $117,400	MAXIMUM SALARY $151,300
JOB TITLE Customer Success Director	LOCATION Billings, MT	MINIMUM SALARY $142,692	MAXIMUM SALARY $178,948
JOB TITLE Customer Care Executive	LOCATION Billings, MT	MINIMUM SALARY $198,590	MAXIMUM SALARY $261,590
JOB TITLE Customer Care Supervisor	LOCATION Billings, MT	MINIMUM SALARY $65,000	MAXIMUM SALARY $84,800

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Billings, MT that might be a good fit for the type of job and salary you are looking for.

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149174

194396

About Billings, Montana Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of ....More

Billings, Montana area prices were up 3.1% from a year ago

Director of Customer Care Salary in popular cities: Great Falls, Missoula, Bozeman

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role