Director of Customer Care Salary in Nashua, NH

How much does a Director of Customer Care make in Nashua, NH?

As of April 01, 2025, the average annual salary for a Director of Customer Care in Nashua, NH is $195,429. According to Salary.com, salaries can range from a low of $146,621 to a high of $248,152, with most professionals earning between $169,881 and $223,026.

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Salary range for a Director of Customer Care

$169,881 to $223,026

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Director of Customer Care

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Job Openings for Director of Customer Care in Nashua, NH

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Nashua, NH

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Nashua, NH

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Care in Nashua, NH

Average Base Salary

Core compensation

169881

223026

195429

Average Total Cash Compensation

Includes base and annual incentives

190522

268206

225659

What is the average salary for Director of Customer Care in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Nashua, NH. The base salary for Director of Customer Care ranges from $169,881 to $223,026 with the average base salary of $195,429. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $190,522 to $268,206 with the average total cash compensation of $225,659.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$195,429	$169,881 - $223,026
Bonus	$30,230	$20,641 - $45,180
Total Pay	$225,659	$190,522 - $268,206

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Nashua, NH

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Nashua, NH
CITY, STATE Merrimack, NH	AVERAGE SALARY RANGE $169,881 - $223,026	COMPARE TO Nashua, NH 0%
CITY, STATE Bedford, NH	AVERAGE SALARY RANGE $161,882 - $212,524	COMPARE TO Nashua, NH
CITY, STATE Manchester, NH	AVERAGE SALARY RANGE $161,882 - $212,524	COMPARE TO Nashua, NH
CITY, STATE Derry, NH	AVERAGE SALARY RANGE $165,692 - $217,526	COMPARE TO Nashua, NH
CITY, STATE Lowell, MA	AVERAGE SALARY RANGE $170,134 - $223,358	COMPARE TO Nashua, NH
CITY, STATE Salem, NH	AVERAGE SALARY RANGE $167,462 - $219,851	COMPARE TO Nashua, NH

See salaries for Director of Customer Care in locations close to Nashua, NH. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Nashua, New Hampshire

Nashua is a city in Hillsborough County, New Hampshire, United States. As of the 2010 census, Nashua had a population of 86,494, making it the second-largest city in the state after Manchester. As of 2017 the population had risen to an estimated 88,341. Built around the now-departed textile industry, in recent decades it has been swept up in southern New Hampshire's economic expansion as part of the Boston region. Nashua was twice named "Best Place to Live in America" in annual surveys by Money magazine. It is the only city to get the No. 1 ranking on two occasions—in 1987 and 1998. Nashua is ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Nashua, NH

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Nashua, NH	MINIMUM SALARY $159,900	MAXIMUM SALARY $200,800
JOB TITLE Customer Service Director	LOCATION Nashua, NH	MINIMUM SALARY $159,801	MAXIMUM SALARY $200,758
JOB TITLE Customer Care Senior Manager	LOCATION Nashua, NH	MINIMUM SALARY $136,600	MAXIMUM SALARY $165,500
JOB TITLE Customer Care Executive	LOCATION Nashua, NH	MINIMUM SALARY $231,490	MAXIMUM SALARY $274,990
JOB TITLE Customer Care Supervisor	LOCATION Nashua, NH	MINIMUM SALARY $71,300	MAXIMUM SALARY $91,700
JOB TITLE Customer Care Manager	LOCATION Nashua, NH	MINIMUM SALARY $94,200	MAXIMUM SALARY $124,800

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Nashua, NH that might be a good fit for the type of job and salary you are looking for.

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169881

223026

About Nashua, New Hampshire Nashua is a city in Hillsborough County, New Hampshire, United States. As of the 2010 census, Nashua had a population of 86,494, making it the second-....More

Nashua, New Hampshire area prices were up 1.4% from a year ago

Director of Customer Care Salary in popular cities: Manchester, Concord, Derry

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