Director of Customer Success Salary in Colorado Springs, CO

How much does a Director of Customer Success make in Colorado Springs, CO?

As of March 01, 2025, the average annual salary for a Director of Customer Success in Colorado Springs, CO is $168,869. Salary.com reports that pay typically ranges from $151,109 to $190,637, with most professionals earning between $134,938 and $210,455.

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Salary range for a Director of Customer Success

$151,109 to $190,637

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Director of Customer Success

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Job Openings for Director of Customer Success in Colorado Springs, CO

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Colorado Springs, CO

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Colorado Springs, CO

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Success in Colorado Springs, CO

Average Base Salary

Core compensation

151109

190637

168869

Average Total Cash Compensation

Includes base and annual incentives

169551

226657

193807

What is the average salary for Director of Customer Success in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Colorado Springs, CO. The base salary for Director of Customer Success ranges from $151,109 to $190,637 with the average base salary of $168,869. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $169,551 to $226,657 with the average total cash compensation of $193,807.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$168,869	$151,109 - $190,637
Bonus	$24,938	$18,443 - $36,021
Total Pay	$193,807	$169,551 - $226,657

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Colorado Springs, CO

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Colorado Springs, CO
CITY, STATE Castle Rock, CO	AVERAGE SALARY RANGE $151,673 - $191,349	COMPARE TO Colorado Springs, CO
CITY, STATE Pueblo, CO	AVERAGE SALARY RANGE $142,513 - $179,792	COMPARE TO Colorado Springs, CO
CITY, STATE Aurora, CO	AVERAGE SALARY RANGE $154,242 - $194,589	COMPARE TO Colorado Springs, CO
CITY, STATE Denver, CO	AVERAGE SALARY RANGE $154,343 - $194,718	COMPARE TO Colorado Springs, CO
CITY, STATE Jefferson, CO	AVERAGE SALARY RANGE $154,617 - $195,062	COMPARE TO Colorado Springs, CO
CITY, STATE Arvada, CO	AVERAGE SALARY RANGE $154,343 - $194,718	COMPARE TO Colorado Springs, CO

See salaries for Director of Customer Success in locations close to Colorado Springs, CO. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Colorado Springs, Colorado

Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver. At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Colorado Springs, CO

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Colorado Springs, CO	MINIMUM SALARY $149,519	MAXIMUM SALARY $188,716
JOB TITLE Customer Success Manager	LOCATION Colorado Springs, CO	MINIMUM SALARY $108,698	MAXIMUM SALARY $148,719
JOB TITLE Customer Success/Onboarding Director	LOCATION Colorado Springs, CO	MINIMUM SALARY $149,600	MAXIMUM SALARY $188,800
JOB TITLE Director of Customer Success Operations	LOCATION Colorado Springs, CO	MINIMUM SALARY $150,270	MAXIMUM SALARY $189,664
JOB TITLE Customer Success Strategic Director	LOCATION Colorado Springs, CO	MINIMUM SALARY $152,404	MAXIMUM SALARY $201,026
JOB TITLE Customer Success/Onboarding Manager	LOCATION Colorado Springs, CO	MINIMUM SALARY $108,700	MAXIMUM SALARY $148,800

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Colorado Springs, CO that might be a good fit for the type of job and salary you are looking for.

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151109

190637

About Colorado Springs, Colorado Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipalit....More

Colorado Springs, Colorado area prices were up 2.3% from a year ago

Director of Customer Success Salary in popular cities: Denver, Aurora, Fort Collins

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