IT Problem Manager Salary in Austin, Texas

How much does an IT Problem Manager make in Austin, TX?

As of April 01, 2025, the average annual salary for an IT Problem Manager in Austin, TX is $74,321. Salary.com reports that pay typically ranges from $66,230 to $85,491, with most professionals earning between $58,865 and $95,661.

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Salary range for an IT Problem Manager

$66,230 to $85,491

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IT Problem Manager

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Job Openings for IT Problem Manager in Austin, TX

What does an IT Problem Manager do?

Common responsibilities of an IT Problem Manager

Evaluates security protocols of vendor technology for compliance with company / industry security standards and applies necessary course of action to include unbundling of vendor technology to ensure continued security compliance.

November 14, 2022

Determines the necessary course of action and takes appropriate corrective actions, to include engaging appropriate support groups to apply corrective actions.

January 02, 2023

Creates and maintains documentation for middleware installations, changes and upgrades, and maintains compliance based on changes within the industry and/or best practices.

January 03, 2023

Leads root cause analysis of all Problems, supports delivery of e2e Problem Management, leads trends analysis of Severity 3-5 incidents.

February 09, 2023

Acts as a "Tier 3" level of support to troubleshoot and resolve technical problems in a timely and accurate manner to improve application performance, availability and functionality.

March 06, 2023

Resolves a wide range of issues in creative ways.

March 31, 2023

Stays abreast to changes in the industry, identifies potential impacts or enhancements and provides feedback to more senior team members and/or management.

April 10, 2023

Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

April 16, 2023

Collaborates with System Administrators, development groups, or vendors on the testing and application patches and/or upgrades.

April 23, 2023

Reviews application and system logs to identify exception errors and performance bottlenecks.

May 03, 2023

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IT Problem Manager Salary By Experience Levels in Austin, TX

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

IT Problem Manager Salary By Level of Education in Austin, TX

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for IT Problem Manager in Austin, TX

Average Base Salary

Core compensation

66230

85491

74321

Average Total Cash Compensation

Includes base and annual incentives

69628

90856

78086

What is the average salary for IT Problem Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Problem Manager in Austin, TX. The base salary for IT Problem Manager ranges from $66,230 to $85,491 with the average base salary of $74,321. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,628 to $90,856 with the average total cash compensation of $78,086.

View Average Salary for IT Problem Manager as table

	Average Salary	Average Salary Range
Base Salary	$74,321	$66,230 - $85,491
Bonus	$3,765	$3,397 - $5,365
Total Pay	$78,086	$69,628 - $90,856

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

IT Problem Manager Salary Near Austin, TX

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Austin, TX
CITY, STATE Round Rock, TX	AVERAGE SALARY RANGE $65,983 - $85,172	COMPARE TO Austin, TX
CITY, STATE Killeen, TX	AVERAGE SALARY RANGE $60,819 - $78,506	COMPARE TO Austin, TX
CITY, STATE Temple, TX	AVERAGE SALARY RANGE $60,431 - $78,005	COMPARE TO Austin, TX
CITY, STATE San Antonio, TX	AVERAGE SALARY RANGE $62,291 - $80,406	COMPARE TO Austin, TX
CITY, STATE Waco, TX	AVERAGE SALARY RANGE $59,896 - $77,314	COMPARE TO Austin, TX
CITY, STATE Houston, TX	AVERAGE SALARY RANGE $66,772 - $86,191	COMPARE TO Austin, TX

See salaries for IT Problem Manager in locations close to Austin, TX. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Austin, Texas

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The IT Problem Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Austin, TX that might be a good fit for the type of job and salary you are looking for.

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