IT Support Associate Salary in Cleveland, OH

How much does an IT Support Associate make in Cleveland, OH?

As of April 01, 2025, the average annual salary for an IT Support Associate in Cleveland, OH is $58,416. Salary.com reports that pay typically ranges from $52,862 to $65,202, with most professionals earning between $47,805 and $71,380.

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Salary range for a IT Support Associate

$52,862 to $65,202

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IT Support Associate

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Job Openings for IT Support Associate in Cleveland, OH

What does an IT Support Associate do?

Common responsibilities of an IT Support Associate

Performs a variety of complex information technology support duties to ensure smooth delivery of technology services.

September 30, 2022

Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

January 11, 2023

Supporting remote users, experience in deploying and supporting desktops, laptops, phone systems, maintain patches, service packs and hot fixes for computers and servers.

February 07, 2023

Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.

February 18, 2023

Requires excellent verbal and written communication skills and the ability to communicate with various levels of employees and clinical staff within the organization.

February 22, 2023

Provides technical support in the use of personal computer hardware, software, and specialized technology or operates a multi- platform, complex computer environment or monitor the production scheduling, execution, and successful completion of production jobs.

March 01, 2023

Monitors, operates, coordinates, assists and trains others in the operation of computer hardware, software, and peripherals in order to achieve desired result.

March 15, 2023

Demonstrated effectiveness working with contact center technology including but not limited to contact center tracking system and Knowledge Management System.

March 27, 2023

Works with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions.

May 15, 2023

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IT Support Associate Salary By Experience Levels in Cleveland, OH

How much should you be earning in IT Support Associate in Cleveland, OH based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

IT Support Associate Salary By Level of Education in Cleveland, OH

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for IT Support Associate in Cleveland, OH

Average Base Salary

Core compensation

52862

65202

58416

Average Total Cash Compensation

Includes base and annual incentives

53758

66964

59677

What is the average salary for IT Support Associate in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Support Associate in Cleveland, OH. The base salary for IT Support Associate ranges from $52,862 to $65,202 with the average base salary of $58,416. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,758 to $66,964 with the average total cash compensation of $59,677.

View Average Salary for IT Support Associate as table

	Average Salary	Average Salary Range
Base Salary	$58,416	$52,862 - $65,202
Bonus	$1,261	$896 - $1,762
Total Pay	$59,677	$53,758 - $66,964

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

IT Support Associate Salary Near Cleveland, OH

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Cleveland, OH
CITY, STATE Euclid, OH	AVERAGE SALARY RANGE $52,818 - $65,149	COMPARE TO Cleveland, OH
CITY, STATE Lakewood, OH	AVERAGE SALARY RANGE $52,862 - $65,202	COMPARE TO Cleveland, OH 0%
CITY, STATE Elyria, OH	AVERAGE SALARY RANGE $52,254 - $64,452	COMPARE TO Cleveland, OH
CITY, STATE Lorain, OH	AVERAGE SALARY RANGE $52,363 - $64,586	COMPARE TO Cleveland, OH
CITY, STATE Cuyahoga Falls, OH	AVERAGE SALARY RANGE $51,700 - $63,769	COMPARE TO Cleveland, OH
CITY, STATE Akron, OH	AVERAGE SALARY RANGE $51,700 - $63,769	COMPARE TO Cleveland, OH

See salaries for IT Support Associate in locations close to Cleveland, OH. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Cleveland, Ohio

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE IT Support Associate II	LOCATION Cleveland, OH	MINIMUM SALARY $46,640	MAXIMUM SALARY $58,380
JOB TITLE IT Support Associate III	LOCATION Cleveland, OH	MINIMUM SALARY $53,790	MAXIMUM SALARY $66,510
JOB TITLE IT Support Associate IV	LOCATION Cleveland, OH	MINIMUM SALARY $67,740	MAXIMUM SALARY $74,830
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52862

65202

About Cleveland, Ohio Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a populatio....More

Cleveland, Ohio area prices were up 1.6% from a year ago

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