Phone Banking Officer Salary in Augusta, Georgia

How much does a Phone Banking Officer make in Augusta, GA?

As of May 01, 2025, the average annual salary for a Phone Banking Officer in Augusta, GA is $69,085. According to Salary.com, salaries can range from a low of $52,961 to a high of $89,750, with most professionals earning between $60,645 and $79,902.

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Salary range for a Phone Banking Officer

$60,645 to $79,902

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What is a Phone Banking Officer?

A Phone Banking Officer is responsible for providing customer service and support to clients over the phone. They handle a variety of tasks including answering customer inquiries, resolving issues, providing information on products and services, and processing transactions. Phone Banking Officers must have excellent communication skills, a strong understanding of banking products and services, and the ability to navigate computer systems and databases efficiently. They must also adhere to all banking regulations and policies while providing exceptional customer service.

See user submitted job responsibilities for Phone Banking Officer.

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Job Openings for Phone Banking Officer in Augusta, GA

What does a Phone Banking Officer do?

Common responsibilities of a Phone Banking Officer

Make outbound calls to customers to promote banking products and services.

September 08, 2023

Collaborate with other departments within the bank to resolve customer issues and improve overall customer experience.

September 08, 2023

Provide information and guidance to customers on various banking products, services, and promotions.

September 10, 2023

Adhere to all banking regulations and compliance requirements when handling customer accounts and information.

September 15, 2023

Process customer requests for account maintenance, such as address changes, account closures, and card replacements.

September 18, 2023

Educate customers on online and mobile banking options and assist with troubleshooting any issues.

October 15, 2023

Handle inbound calls from customers to assist with account inquiries, transactions, and problem resolution.

October 23, 2023

Meet sales targets by cross-selling and upselling banking products and services to customers.

October 24, 2023

Maintain accurate and detailed records of customer interactions and transactions in the banking system.

October 30, 2023

Follow up with customers to ensure satisfaction with their banking experience and address any concerns or feedback.

November 16, 2023

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Phone Banking Officer Salary By Experience Levels in Augusta, GA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Phone Banking Officer Salary By Level of Education in Augusta, GA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Phone Banking Officer in Augusta, GA

Average Base Salary

Core compensation

60645

79902

69085

Average Total Cash Compensation

Includes base and annual incentives

62840

87403

73839

What is the average salary for Phone Banking Officer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Phone Banking Officer in Augusta, GA. The base salary for Phone Banking Officer ranges from $60,645 to $79,902 with the average base salary of $69,085. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $62,840 to $87,403 with the average total cash compensation of $73,839.

View Average Salary for Phone Banking Officer as table

	Average Salary	Average Salary Range
Base Salary	$69,085	$60,645 - $79,902
Bonus	$4,754	$2,195 - $7,502
Total Pay	$73,839	$62,840 - $87,403

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Phone Banking Officer Salary Near Augusta, GA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Augusta, GA
CITY, STATE Aiken, SC	AVERAGE SALARY RANGE $60,462 - $79,660	COMPARE TO Augusta, GA
CITY, STATE Columbia, SC	AVERAGE SALARY RANGE $60,527 - $79,746	COMPARE TO Augusta, GA
CITY, STATE Anderson, SC	AVERAGE SALARY RANGE $60,232 - $79,358	COMPARE TO Augusta, GA
CITY, STATE Athens, GA	AVERAGE SALARY RANGE $63,712 - $83,942	COMPARE TO Augusta, GA
CITY, STATE Greenville, SC	AVERAGE SALARY RANGE $60,645 - $79,902	COMPARE TO Augusta, GA 0%
CITY, STATE Macon, GA	AVERAGE SALARY RANGE $58,712 - $77,354	COMPARE TO Augusta, GA

See salaries for Phone Banking Officer in locations close to Augusta, GA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Augusta, Georgia

Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is located at 33°28′12″N 81°58′30″W / 33.47000°N 81.97500°W / 33.47000; -81.97500 (33.470, −81.975). According to the United States Census Bureau, the Augusta–Richmond County balance has a total area of 306.5 square miles (793.8 km2), of which 302.1 square miles (782.4 km2) is land and 4.3 square miles (11.1 km2) (1.42%) is water. Augusta is located about halfway up the Savannah River on the fall line, which creates a number of small falls on the...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Phone Banking Officer job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Augusta, GA that might be a good fit for the type of job and salary you are looking for.

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