Problem Manager Salary in Raleigh, North Carolina

What is the salary range of Problem Manager?

As of December 01, 2024, the average annual pay of Problem Manager in Raleigh, NC is $124,669. While Salary.com is seeing that Problem Manager salary in Raleigh, NC can go up to $152,461 or down to $100,733, but most earn between $112,140 and $139,216. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Problem Manager in the United States.

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Salary range for a Problem Manager

$112,140 to $139,216

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Problem Manager

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Job Openings for Problem Manager in Raleigh, NC

What does a Problem Manager do?

Common responsibilities of a Problem Manager

Lead post-incidents analysis and documentation to ensure accurate root cause of incidents is published, appropriate preventative actions are identified and tracked, and reduce likelihood of future technology.

October 30, 2022

Manages and documents post-incident reviews by executing comprehensive data collection activities, producing analyses, and presenting results to appropriate stakeholders.

January 10, 2023

Understanding of defining and managing known problems and Change/Release solving ability, solutions and knowledge-base functions.

February 04, 2023

Review business plans, financial statements, customer complaint logs, productivity, efficiency, quality assurance and idle vehicle reports, and address any areas of opportunity within specified areas.

February 15, 2023

Acts as a "Tier 3" level of support to troubleshoot and resolve technical problems in a timely and accurate manner to improve application performance, availability and functionality.

March 02, 2023

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

April 09, 2023

Develop, implement, advise and consult with other technical, development, and business teams on processes relating to Problem Management, Incident Management, Event Telemetry, and Change Management.

April 18, 2023

Supports the use of project management by contributing to project teams, completing assigned responsibilities by established milestone dates, and effectively communicating with the project team.

May 09, 2023

Demonstrate strong interpersonal and communication skills while working with diverse audiences including highly technical IT Professionals, Developers, and Architects.

May 10, 2023

Provides consulting expertise in identifying and solving highly-critical middleware issues and serves as a resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation.

May 17, 2023

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Problem Manager Salary By Experience Levels in Raleigh, NC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Problem Manager Salary By Level of Education in Raleigh, NC

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LEVEL OF EDUCATION

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Average Salary Range for Problem Manager in Raleigh, NC

Average Base Salary

Core compensation

112140

139216

124669

Average Total Cash Compensation

Includes base and annual incentives

120334

156589

135807

What is the average salary for Problem Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Problem Manager in Raleigh, NC. The base salary for Problem Manager ranges from $112,140 to $139,216 with the average base salary of $124,669. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $120,334 to $156,589 with the average total cash compensation of $135,807.

View Average Salary for Problem Manager as table

	Average Salary	Average Salary Range
Base Salary	$124,669	$112,140 - $139,216
Bonus	$11,139	$8,194 - $17,372
Total Pay	$135,807	$120,334 - $156,589

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Problem Manager Salary Near Raleigh, NC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Raleigh, NC
CITY, STATE Cary, NC	AVERAGE SALARY RANGE $112,105 - $139,173	COMPARE TO Raleigh, NC
CITY, STATE Durham, NC	AVERAGE SALARY RANGE $111,436 - $138,342	COMPARE TO Raleigh, NC
CITY, STATE Chapel Hill, NC	AVERAGE SALARY RANGE $110,771 - $137,517	COMPARE TO Raleigh, NC
CITY, STATE Wilson, NC	AVERAGE SALARY RANGE $111,300 - $138,174	COMPARE TO Raleigh, NC
CITY, STATE Rocky Mount, NC	AVERAGE SALARY RANGE $111,300 - $138,174	COMPARE TO Raleigh, NC
CITY, STATE Burlington, NC	AVERAGE SALARY RANGE $109,436 - $135,859	COMPARE TO Raleigh, NC

See salaries for Problem Manager in locations close to Raleigh, NC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Raleigh, North Carolina

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Problem Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Raleigh, NC that might be a good fit for the type of job and salary you are looking for.

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