Retention Manager Salary in Durham, North Carolina

How much does a Retention Manager make in Durham, NC?

As of March 01, 2025, the average annual salary for a Retention Manager in Durham, NC is $91,411. According to Salary.com, salaries can range from a low of $72,578 to a high of $118,166, with most professionals earning between $81,553 and $105,416.

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Salary range for a Retention Manager

$81,553 to $105,416

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Retention Manager

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Job Openings for Retention Manager in Durham, NC

What does a Retention Manager do?

Common responsibilities of a Retention Manager

Lead the effort to maintain a positive employee relations climate by facilitating discussions or by providing consistent advice and guidance to managers and staff for problem resolution of work-related conflict.

November 05, 2022

Build, maintain and expand a suite of market-facing materials and tools that nurture customers toward your upsell or renewal goalsBecome a key ambassador for our customers - a partner who deeply understands their needs and can advocate for them when the opportunity arises.

November 26, 2022

Drive strategic alignment across all marketing outputs, by communicating strategy at project initiation, reviewing marketing collateral, and following up to ensure each milestone is met flawlessly.

December 11, 2022

Provide leadership and direction to staff, program participants, donors, and customers, ensuring that production and quality goals are achieved and sales expectations are met and that the store operates in an efficient manner.

December 12, 2022

Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

January 03, 2023

Create, manage, and analyze online marketing campaigns across search, display, affiliates, social media, SMS, organic, referrals and email to ensure acquisition and conversion goals are met.

January 04, 2023

Demonstrated mastery over all phases of the product lifecycle, including strategy development, OA, discovery, implementation, post-launch optimization (testing), and sunset.

March 12, 2023

Support the roll-out and execution of such programs to ensure the end result focuses on the efficiency for the end user, adherence to the company standards, and an increase in overall growth of the company.

March 16, 2023

Collaborate with brand marketing and brand creative to develop and translate an editorial strategy across all points of customer contact (brand moments, m content series, product launches, lifecycle automations) into a timely editorial calendar.

March 17, 2023

Develop analyses and surface insights to drive customer engagement and retention, including KPI deep dives, marketing efficiency, behavioral clustering, content affinity analysis, customer value, customer journey analysis and churn analytics.

April 17, 2023

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Retention Manager Salary By Experience Levels in Durham, NC

How much should you be earning in Retention Manager in Durham, NC based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Retention Manager Salary By Level of Education in Durham, NC

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Retention Manager in Durham, NC

Average Base Salary

Core compensation

81553

105416

91411

Average Total Cash Compensation

Includes base and annual incentives

88336

119571

103349

What is the average salary for Retention Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Retention Manager in Durham, NC. The base salary for Retention Manager ranges from $81,553 to $105,416 with the average base salary of $91,411. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $88,336 to $119,571 with the average total cash compensation of $103,349.

View Average Salary for Retention Manager as table

	Average Salary	Average Salary Range
Base Salary	$91,411	$81,553 - $105,416
Bonus	$11,938	$6,783 - $14,155
Total Pay	$103,349	$88,336 - $119,571

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Retention Manager Salary Near Durham, NC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Durham, NC
CITY, STATE Chapel Hill, NC	AVERAGE SALARY RANGE $81,140 - $104,882	COMPARE TO Durham, NC
CITY, STATE Cary, NC	AVERAGE SALARY RANGE $82,118 - $106,145	COMPARE TO Durham, NC
CITY, STATE Raleigh, NC	AVERAGE SALARY RANGE $82,118 - $106,145	COMPARE TO Durham, NC
CITY, STATE Burlington, NC	AVERAGE SALARY RANGE $80,162 - $103,618	COMPARE TO Durham, NC
CITY, STATE High Point, NC	AVERAGE SALARY RANGE $80,997 - $104,697	COMPARE TO Durham, NC
CITY, STATE Greensboro, NC	AVERAGE SALARY RANGE $80,516 - $104,075	COMPARE TO Durham, NC

See salaries for Retention Manager in locations close to Durham, NC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Durham, North Carolina

Durham is a city in and the county seat of Durham County in the U.S. state of North Carolina. The U.S. Census Bureau estimated the city's population to be 251,893 as of July 1, 2014, making it the 4th-most populous city in North Carolina, and the 78th-most populous city in the United States. Durham is the core of the four-county Durham-Chapel Hill Metropolitan Area, which has a population of 542,710 as of U.S. Census 2014 Population Estimates. The US Office of Management and Budget also includes Durham as a part of the Raleigh-Durham-Chapel Hill Combined Statistical Area, which has a populatio...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Client Retention Manager	LOCATION Durham, NC	MINIMUM SALARY $81,553	MAXIMUM SALARY $105,416
JOB TITLE Retention Marketing Manager	LOCATION Durham, NC	MINIMUM SALARY $77,790	MAXIMUM SALARY $100,473
JOB TITLE Annuities Retention Specialist	LOCATION Durham, NC	MINIMUM SALARY $52,118	MAXIMUM SALARY $61,698
JOB TITLE Customer Retention Supervisor	LOCATION Durham, NC	MINIMUM SALARY $53,845	MAXIMUM SALARY $73,510
JOB TITLE Customer Service/Retention Manager	LOCATION Durham, NC	MINIMUM SALARY $80,703	MAXIMUM SALARY $104,203
JOB TITLE Customer Retention/Insights Manager	LOCATION Durham, NC	MINIMUM SALARY $80,690	MAXIMUM SALARY $104,190

The Retention Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Durham, NC that might be a good fit for the type of job and salary you are looking for.

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