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As of August 01, 2026, the average salary for a Retention Manager in North Carolina is $87,965 per year, which breaks down to an hourly rate of $42.
However, a Retention Manager's salary can vary significantly. Here’s a look at the typical salary range:
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Retention Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $96,725 | $8,060 | $1,860 | $47 |
| Average | $87,965 | $7,330 | $1,692 | $42 |
| 25th Percentile | $82,622 | $6,885 | $1,589 | $40 |
Anticimex Carolinas - Matthews, NC
Petco Health and Wellness - Raleigh, NC
CPI Security - Charlotte, NC
EchoStar - Charlotte, NC
A Retention Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Retention Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Retention Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Retention Manager positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Retention Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $105,558 | $51.0 | 20% |
| Biotechnology | $101,159 | $49.0 | 15% |
| Financial Services | $101,159 | $49.0 | 15% |
| Energy & Utilities | $96,761 | $47.0 | 10% |
| Insurance | $96,761 | $47.0 | 10% |
Understanding how a Retention Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $96,725 | $8,060 | $1,860 | $47 |
| Average | $87,965 | $7,330 | $1,692 | $42 |
| 25th Percentile | $82,622 | $6,885 | $1,589 | $40 |
Ready to take the next step in your career? Browse thousands of current Retention Manager job openings on our job board. Use the search bar below to find your perfect match.
Newrez
Charlotte, NC
Newrez | Charlotte, NC
Mortgage Consultant. The Mortgage Consultant is responsible for originating a variety of different types of loans all focused on servicing our existing cus... more
10 Days Ago
Air Experts Raleigh Heating and Air
Raleigh, NC
Air Experts Raleigh Heating and Air | Raleigh, NC
Customer Success & Retention Specialist. Join Our Award-Winning Team. Location: 2730 Rowland Rd. Raleigh, NC 27615. At Air Experts Heating, Cooling and Plu... more
6 Days Ago
Air Experts Heating, Cooling, LLC
Raleigh, NC
Air Experts Heating, Cooling, LLC | Raleigh, NC
Job Description. Job Description. Customer Success & Retention Specialist. – Join Our Award-Winning Team. Location. 2730 Rowland Rd. Raleigh, NC 27615. At ... more
6 Days Ago
CPI Security
Charlotte, NC
CPI Security | Charlotte, NC
Customer Retention SpecialistCPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to jo... more
8 Days Ago
Holmes Security Systems
Fayetteville, NC
Holmes Security Systems | Fayetteville, NC
Job Description. Job Description. Customer Retention & Growth Specialist (Inside Sales). Fayetteville, NC. . Holmes Security Systems is seeking a motivate... more
10 Days Ago
Shads Landing
Charlotte, NC
Shads Landing | Charlotte, NC
Job Description. Job Description. Shads Landing is currently seeking an. Executive Chef. for our beautiful independent living community for active seniors ... more
10 Days Ago
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