User Support Analyst Salary in Hartford, Connecticut

How much does an User Support Analyst make in Hartford, CT?

As of April 01, 2025, the average annual salary for an User Support Analyst in Hartford, CT is $83,977. According to Salary.com, salaries can range from a low of $62,933 to a high of $107,366, with most professionals earning between $72,962 and $96,219.

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Salary range for an User Support Analyst

$72,962 to $96,219

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User Support Analyst

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Job Openings for User Support Analyst in Hartford, CT

What does an User Support Analyst do?

Common responsibilities of an User Support Analyst

Participate in project assignments as needed within an operational environment.

August 04, 2022

Manage and maintain PC/IOS desktop and tablet equipment in the District by primarily providing remote assistance and secondary on-site dispatch support.

August 07, 2022

Monitor incident and service request queue(s) and pick up tickets for troubleshooting and resolution in a timely manner meeting SLA/SLO as may be applicable.

October 06, 2022

Active Directory, Outlook, Exchange 2010, eDocs, Windows 7, Windows 10, Tracking Systems, MS Office 2007, RSA SecurID, Mobile Iron, BlackBerry BesServer, iPhone, iPad , Droids Remote Access Software, Innova, Nuance, Citrix and Mac applications/ OS.

February 25, 2023

Demonstrated subject matter expertise in end user operating systems such as Windows 10 and macOS and end user productivity tools such as Microsoft Office, Microsoft Teams.

March 08, 2023

Support devices by deploying and updating payloads, adding and removing apps, remotting in and troubleshooting, locking and unlocking, wiping and re-enrolling.

March 14, 2023

Documents procedures and processes for all applications or functions supported by Service Support.

March 14, 2023

Assist customers and customer support personnel in resolving complex hardware, software, integration and operating system-level problems in the desktop environment which includes on-site asset installation, problem diagnosis/resolution and advisory information in the use of desktop assets.

March 20, 2023

Provide technical support, maintenance and installation of the peripheral devices found in a classroom, instructional lab and a typical administrative office setting Identify problems, apply optimum solutions and communicate resolutions to customers, management and other support personnel.

April 30, 2023

Create a Heat system ticket for all issues that require tracking and recordkeeping.

May 19, 2023

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User Support Analyst Salary By Experience Levels in Hartford, CT

How much should you be earning in User Support Analyst in Hartford, CT based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

User Support Analyst Salary By Level of Education in Hartford, CT

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for User Support Analyst in Hartford, CT

Average Base Salary

Core compensation

72962

96219

83977

Average Total Cash Compensation

Includes base and annual incentives

73095

96442

84081

What is the average salary for User Support Analyst in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of User Support Analyst in Hartford, CT. The base salary for User Support Analyst ranges from $72,962 to $96,219 with the average base salary of $83,977. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $73,095 to $96,442 with the average total cash compensation of $84,081.

View Average Salary for User Support Analyst as table

	Average Salary	Average Salary Range
Base Salary	$83,977	$72,962 - $96,219
Bonus	$105	$134 - $223
Total Pay	$84,081	$73,095 - $96,442

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

User Support Analyst Salary Near Hartford, CT

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Hartford, CT
CITY, STATE East Hartford, CT	AVERAGE SALARY RANGE $72,962 - $96,219	COMPARE TO Hartford, CT 0%
CITY, STATE West Hartford, CT	AVERAGE SALARY RANGE $72,962 - $96,219	COMPARE TO Hartford, CT 0%
CITY, STATE Manchester, CT	AVERAGE SALARY RANGE $72,962 - $96,219	COMPARE TO Hartford, CT 0%
CITY, STATE Bristol, CT	AVERAGE SALARY RANGE $72,742 - $95,930	COMPARE TO Hartford, CT
CITY, STATE New Britain, CT	AVERAGE SALARY RANGE $72,742 - $95,930	COMPARE TO Hartford, CT
CITY, STATE Meriden, CT	AVERAGE SALARY RANGE $72,742 - $95,930	COMPARE TO Hartford, CT

See salaries for User Support Analyst in locations close to Hartford, CT. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Hartford, Connecticut

Hartford is the capital city of Connecticut. It was the seat of Hartford County until Connecticut disbanded county government in 1960. The city is nicknamed the "Insurance Capital of the World", as it hosts many insurance company headquarters and is the region's major industry. It is the core city in the Greater Hartford area of Connecticut. Census estimates since the 2010 United States Census have indicated that Hartford is the fourth-largest city in Connecticut, behind the coastal cities of Bridgeport, New Haven, and Stamford. Hartford was founded in 1635 and is among the oldest cities in th...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE End User Support Analyst	LOCATION Hartford, CT	MINIMUM SALARY $93,310	MAXIMUM SALARY $114,260
JOB TITLE User Liaison	LOCATION Hartford, CT	MINIMUM SALARY $75,525	MAXIMUM SALARY $93,551
JOB TITLE EHR User Support Specialist	LOCATION Hartford, CT	MINIMUM SALARY $67,401	MAXIMUM SALARY $84,780
JOB TITLE IT User Support	LOCATION Hartford, CT	MINIMUM SALARY $75,601	MAXIMUM SALARY $93,601
JOB TITLE User Support Specialist	LOCATION Hartford, CT	MINIMUM SALARY $50,504	MAXIMUM SALARY $68,269
JOB TITLE User Support Technician	LOCATION Hartford, CT	MINIMUM SALARY $45,129	MAXIMUM SALARY $54,759

The User Support Analyst job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Hartford, CT that might be a good fit for the type of job and salary you are looking for.

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