How Much Does a Call Centre Agent Make in the United Kingdom? Salary Range, Hourly Rate and More

As of April 22, 2025, the average annual salary for a Call Centre Agent in the United Kingdom is £27,820, with an hourly rate of £13, according to Salary.com Global Salary IQ data. The average salary ranges from £26,575 to £29,418, influenced by factors like location, education, experience, and more.

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Global Market Data

25TH £26,575

50TH(Median) £27,820

75TH £29,418

Call Centre Agent Salaries by Percentile

Percentile	Salary	Location	Last Updated
25th Percentile Call Centre Agent Salary	£26,575	United Kingdom	April 22, 2025
50th Percentile Call Centre Agent Salary	£27,820	United Kingdom	April 22, 2025
75th Percentile Call Centre Agent Salary	£29,418	United Kingdom	April 22, 2025

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How Much Does a Call Centre Agent Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

£26,575

Average £27,820/year

£29,418

£2,215

Average £2,318/month

£2,451

£511

Average £535/week

£566

£13

Average £13/hour

£14

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	£29,418	£2,451	£566	£14
Average	£27,820	£2,318	£535	£13
25th Percentile	£26,575	£2,215	£511	£13

Salary.com provides you with accurate and diversified Call Centre Agent salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Call Centre Agent is about £27,820 a year, this translates to an approximate hourly rate of £13, a monthly salary of about £2,318, and a weekly pay of around £535. Click the switch button below to see more details about Call Centre Agent hourly pay, weekly pay, monthly pay, and so on.

How Much Do Call Centre Agents Earn at Different Levels in 2025?

A Call Centre Agent's salary varies significantly based on experience level. Entry typically earn £26,910 - £27,635, while Intermediate make £26,965 - £27,690, Senior earn £27,449 - £28,226, Specialist earn £27,987 - £28,917, Expert can reach £28,059 - £28,989 or more, depending on the company and location.

Levels	Salary
Entry Level Call Centre Agent	£27,411
Intermediate Level Call Centre Agent	£27,449
Senior Level Call Centre Agent	£27,940
Specialist Level Call Centre Agent	£28,607
Expert Level Call Centre Agent	£28,655

Entry Level	1%
Intermediate Level	1%
Senior Level	0%
Specialist Level	3%
Expert Level	3%

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Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Call Centre Agent?

The top 3 highest-paying cities in the United Kingdom for Call Centre Agent are London, Brighton and Hove, and Manchester. In London, the average salary is £30,046 per year, while Brighton and Hove offers £28,027, and Manchester pays around £26,667 annually.

Which Job Pays More: Import/Export Agent or Call Centre Agent?

As of April 22, 2025 , a Import/Export Agent makes less than a Call Centre Agent. A Import/Export Agent earns an average annual salary of £22,310. And a Call Centre Agent earns an average annual salary of £27,820.

Job Title	Salary Range in GBP
Import/Export Agent	£19,849 £23,989
Customer Service Agent	£17,707 £27,303
Call Center Scheduler	£30,710 £41,687
Call Center Representative	£17,571 £22,537
Inbound Call Center Manager	£42,863 £71,058

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