As of April 22, 2025, the average annual salary for a Call Centre Agent in Edinburgh, UK is £28,321, with an hourly rate of £14, according to Salary.com Global Salary IQ data. The average salary ranges from £27,053 to £29,947, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £27,053
50TH(Median)   £28,321
75TH   £29,947
Call Centre Agent Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Call Centre Agent Salary £27,053 United Kingdom April 22, 2025
50th Percentile Call Centre Agent Salary £28,321 United Kingdom April 22, 2025
75th Percentile Call Centre Agent Salary £29,947 United Kingdom April 22, 2025

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How Much Does a Call Centre Agent Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Call Centre Agent salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Call Centre Agent is about £28,321 a year, this translates to an approximate hourly rate of £14, a monthly salary of about £2,360, and a weekly pay of around £545. Click the switch button below to see more details about Call Centre Agent hourly pay, weekly pay, monthly pay, and so on.

How Much Do Call Centre Agents Earn at Different Levels in 2025?

A Call Centre Agent's salary varies significantly based on experience level. Entry typically earn £27,394 - £28,132, while Intermediate make £27,451 - £28,189, Senior earn £27,943 - £28,734, Specialist earn £28,491 - £29,438, Expert can reach £28,564 - £29,511 or more, depending on the company and location.

Levels Salary
Entry Level Call Centre Agent £27,905
Intermediate Level Call Centre Agent £27,943
Senior Level Call Centre Agent £28,443
Specialist Level Call Centre Agent £29,122
Expert Level Call Centre Agent £29,171
£27,905 0 yr
£27,943 < 2 yrs
£28,443 2-4 yrs
£29,122 5-8 yrs
£29,171 > 8 yrs
Entry Level 1%
Intermediate Level 1%
Senior Level 0%
Specialist Level 3%
Expert Level 3%
View as Table
View as Graph
Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Call Centre Agent?

The top 3 highest-paying cities in the United Kingdom for Call Centre Agent are London, Brighton and Hove, and Manchester. In London, the average salary is £30,046 per year, while Brighton and Hove offers £28,027, and Manchester pays around £26,667 annually.

Which Job Pays More: Import/Export Agent or Call Centre Agent?

As of April 22, 2025 , a Import/Export Agent makes less than a Call Centre Agent. A Import/Export Agent earns an average annual salary of £22,711. And a Call Centre Agent earns an average annual salary of £27,820.

Job Title Location Salary Range in GBP
Import/Export Agent Edinburgh, UK
£20,206
£24,421
Customer Service Agent Edinburgh, UK
£18,025
£27,794
Call Center Scheduler Edinburgh, UK
£31,262
£42,437
Call Center Representative Edinburgh, UK
£17,888
£22,942
Inbound Call Center Manager Edinburgh, UK
£43,635
£72,337

Call Centre Agent Job Openings in Edinburgh, UK

Business Centre Assistant
EQUANS
England, ENG

QUANS is looking for a Business Centre Assistant to join our team in Grimsby. This is a full time permanent role, with a salary of £23,400 plus benefi...

Centre Manager (Summer Fixed Term)
BSC Education
Sunderland, North East England

Your profile. Whats On Offer. Location. Sunderland. Salary. £660 per week. Contract Type. Fixed Term Summer Contract (Available During July 2025 – Aug...

Centre Administrator (Summer Fixed Term)
BSC Education
Oxford, South East England

Your profile. What's On Offer. Location. Oxford. Salary. £556 per week. Contract Type. Fixed Term Summer Contract (Available During July 2025 – August...

Guest Service Agent (m/f/x) - Night Audit
Penta Hotels
Reading, South East England

This is us. GOOD EMPLOYERS ARE LIKE GOOD NEIGHBOURS. WE ARE THERE FOR ONE ANOTHER - ON THE HAPPY DAYS AND IN THE CHALLENGING SITUATIONS. FOR OUR GUEST...

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