As of April 22, 2025, the average annual salary for a Customer Care Representative II in the United Kingdom is £29,000, with an hourly rate of £14, according to Salary.com Global Salary IQ data. The average salary ranges from £27,400 to £30,600, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £27,400
50TH(Median)   £29,000
75TH   £30,600
Customer Care Representative II Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Customer Care Representative II Salary £27,400 United Kingdom April 22, 2025
50th Percentile Customer Care Representative II Salary £29,000 United Kingdom April 22, 2025
75th Percentile Customer Care Representative II Salary £30,600 United Kingdom April 22, 2025

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How Much Does a Customer Care Representative II Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Customer Care Representative II salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Care Representative II is about £29,000 a year, this translates to an approximate hourly rate of £14, a monthly salary of about £2,417, and a weekly pay of around £558. Click the switch button below to see more details about Customer Care Representative II hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Care Representative IIs Earn at Different Levels in 2025?

A Customer Care Representative II's salary varies significantly based on experience level. Entry typically earn £27,830 - £28,761, while Intermediate make £27,901 - £28,833, Senior earn £28,403 - £29,287, Specialist earn £29,000 - £29,907, Expert can reach £29,239 - £30,170 or more, depending on the company and location.

Levels Salary
Entry Level Customer Care Representative II £28,475
Intermediate Level Customer Care Representative II £28,522
Senior Level Customer Care Representative II £29,000
Specialist Level Customer Care Representative II £29,597
Expert Level Customer Care Representative II £29,836
£28,475 0 yr
£28,522 < 2 yrs
£29,000 2-4 yrs
£29,597 5-8 yrs
£29,836 > 8 yrs
Entry Level 2%
Intermediate Level 2%
Senior Level 0%
Specialist Level 2%
Expert Level 3%
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Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Care Representative II?

The top 3 highest-paying cities in the United Kingdom for Customer Care Representative II are London, Brighton and Hove, and Manchester. In London, the average salary is £31,320 per year, while Brighton and Hove offers £29,215, and Manchester pays around £27,798 annually.

Which Job Pays More: Customer Service Representative II or Customer Care Representative II?

As of April 22, 2025 , a Customer Service Representative II makes less than a Customer Care Representative II. A Customer Service Representative II earns an average annual salary of £25,493. And a Customer Care Representative II earns an average annual salary of £29,000.

Job Title Salary Range in GBP
Customer Service Representative II
£19,907
£31,192
Customer Care Representative III
£22,849
£39,162
Customer Care Representative I
£16,464
£25,387
Customer Service Representative III
£22,954
£39,343

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