What is the highest paying job at American Support?

Based on our latest data, the highest paying role at American Support is Program Director Paradise Valley Area, earning approximately $172,930 annually.

Where is American Support located?

American Support is headquartered in CHAPEL HILL, NC, but may have operations in other locations within the Edu., Gov't. & Nonprofit sector.

What industry is American Support in?

American Support operates in the Edu., Gov't. & Nonprofit industry.

American Support Average Salary and Pay Ranges

Q: What does American Support do?

According to the company's overview, With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide excellent customer experiences and sales results.

American Support Salary

Yearly Salary Hourly Rate Monthly Salary Weekly Salary

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Salary at American Support

How Much Does American Support Pay for Different Roles?

Explore detailed salary information for specific jobs at American Support. Based on our data, the highest paying job is the Program Director Paradise Valley Area, with an annual salary of $172,930. The table below outlines the annual salary ranges for most popular roles within the company.

Direct Care Worker

$29,582 / year

Salary Range: $27,512 - $32,795

Healthcare

Program Supervisor East Valley

$83,400 / year

Salary Range: $71,968 - $91,652

Terminal Operations

Overnight Caregivers

$36,954 / year

Salary Range: $33,333 - $41,438

Security Services

Program Director

$87,344 / year

Salary Range: $76,931 - $98,909

Safety and Security

Overnight/Weekend Caregivers

$40,572 / year

Salary Range: $36,579 - $45,402

Security Services

Program Director East Valley

$115,599 / year

Salary Range: $98,653 - $133,801

Security Specialization

Program Supervisor

$119,386 / year

Salary Range: $100,727 - $140,994

Human Resources

Program Director Paradise Valley Area

$172,930 / year

Salary Range: $147,142 - $206,559

Security

Direct Support Professional

$37,658 / year

Salary Range: $34,398 - $41,365

Banking

Maintenance Worker

$38,039 / year

Salary Range: $35,890 - $41,100

Warehouse

Caregivers Needed ASAP Sign-On Bonus

$47,606 / year

Salary Range: $41,829 - $52,534

Security Services

Behavior Health Technician

$49,274 / year

Salary Range: $44,945 - $55,860

Security Services

Behavioral Health Technician

$40,760 / year

Salary Range: $36,670 - $46,159

Mental Health

Caregiver - Sign On Bonus - Job Opportunity

$42,103 / year

Salary Range: $37,649 - $47,842

Staffing

Turn Insight into Opportunity: Current Job Openings

Ready for your next career move? Explore current job openings at American Support.

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About American Support: Company Profile

Website

www.bernardbpo.com

Founded In

1989

Employees

100 - 200 employees

Industry

Edu., Gov't. & Nonprofit

Headquarter Location

CHAPEL HILL

Revenue

<$5 Million

Phone Number

About AMERICAN SUPPORT

With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide excellent customer experiences and sales results. Bernard has six core competencies: 1. Inbound Care & Telesales 2. Outbound Telesales 3. Technical Support 4. CSG International 5. Billing Support 6. Customer Retention

Employee Reviews: Insights on Salary, Culture & Work-Life

Gain authentic perspectives from current and former employees. These anonymous reviews offer invaluable insights into American Support's culture, work-life balance, management, and employee sentiment regarding salary satisfaction, bonus payouts, and benefits.

The organization invests in technology, training, and wellness. I appreciate the job security and benefits, though salaries remain average. Job stability, but advancement is limited. Supportive culture with resources for both staff and student success.

Commented in March 13, 2025

Job stability and a comprehensive benefits package add to the many reasons I enjoy this job. The culture fosters empathy, hard work, and service. The company emphasizes continuous learning and professional development, providing access to training and mentorship. I’ve felt supported in my role through mentorship and a variety of learning opportunities. This is a great place for those who value mea...

Commented in December 13, 2024

The culture encourages continuous learning and recognition, while meaningful public service projects provide purpose and satisfaction every day. Opportunities for career growth within departments and across agencies. Overall, a reliable place with room for modest improvement.

Commented in March 10, 2024

How American Support's Salaries Compare to Similar Companies?

The data below provides a snapshot of what comparable firms are paying, offering crucial context for evaluating American Support’s pay competitiveness. Click on a company for a deeper dive.

THE ALLIANCE FOR POSITIVE CHANGE

Avg. Salary: $92,388

ACCOUNTABILITY LAB

Avg. Salary: $87,364

ASSISTANCE LEAGUE OF REDLANDS

Avg. Salary: $84,015

AVIA HEALTH INFORMATICS, INC.

Avg. Salary: $81,586

ASSISTANCE LEAGUE OF THE FOOTHILL COMMUNITIES

Avg. Salary: $83,724

ARC OPPORTUNITIES INC

Avg. Salary: $74,499

CITY OF SALINA

Avg. Salary: $72,559

COMMUNITY ACTION ORGANIZATION OF ERIE COUNTY, INC.

Avg. Salary: $76,400

FLORIDA HOSPITAL FOR CHILDREN

Avg. Salary: $73,696

Avg. Salary: $82,685

CENTER FOR HUMAN DEVELOPMENT

Avg. Salary: $89,383

COALITION TECHNOLOGIES

Avg. Salary: $87,980

Is American Support’s Pay Competitive? Salary Benchmarking Analysis

How does American Support's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.

Competitor / Benchmark	Avg. Salary	Variance	Primary Market Influence Factor & Explanation
THE ALLIANCE FOR POSITIVE CHANGE	$92,389	+22.5%	Influenced by prevailing union wage agreements specific to THE ALLIANCE FOR POSITIVE CHANGE's sector.
ACCOUNTABILITY LAB	$87,364	+15.8%	Data suggests ACCOUNTABILITY LAB's workforce skews heavily towards veteran, high-tenure roles.
ASSISTANCE LEAGUE OF REDLANDS	$84,016	+11.4%	Driven by niche technical certifications required for ASSISTANCE LEAGUE OF REDLANDS's specialized projects.
AVIA HEALTH INFORMATICS, INC.	$81,586	+8.1%	Reflects structural premiums typical of AVIA HEALTH INFORMATICS, INC.'s large-cap national operations.
Edu., Gov't. & Nonprofit Industry	$115,341	+52.9%	Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.

Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

What Is the Cost of Living Near Chapel Hill?

Understanding the cost of living near Chapel Hill is key to truly evaluating a salary offer or your current compensation at American Support.

Chapel Hill's Cost of Living Index is approximately 117.3 (17.3% more expensive than US average; 22.2% more than NC average). Home to UNC-Chapel Hill, very desirable, high housing costs. Chapel Hill Transit (free). When planning your budget based on a salary from American Support, consider these typical monthly expenses:

Expense Category	Estimated Monthly Cost	Key Considerations / Notes
Housing (1-BR Apt Rent)	$1,500 - $2,300+	A significant portion of American Support salary. Location choices impact this heavily.
Utilities (Basic)	$140 - $230	Electricity, Heating, Cooling, Water etc.
Public Transportation	Free local bus (Chapel Hill Transit)	Essential for most commuters; car ownership is costly.
Groceries (Single Person)	$430 - $640	Can be higher with more dining out or specialty stores.
Personal & Leisure	$450 - $800+	Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual)	$390 - $720+	Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes)	$2,910 - $4,690+	This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

Most Common Questions About American Support

FAQ 1: What is the typical salary range (low to high) for most roles at American Support?

The typical annual salary range for most roles at American Support is approximately from $66,196 to $86,166. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

FAQ 2: How much does American Support pay compared to THE ALLIANCE FOR POSITIVE CHANGE?

The average annual salary at American Support is $75,441, or an hourly wage of $36, in comparison to THE ALLIANCE FOR POSITIVE CHANGE which pays $92,388 per year or $44 per hour.

FAQ 3: How does experience level affect salary at American Support?

Experience level is a significant factor in determining salary at American Support, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

FAQ 4: How can I determine if a salary offer from American Support in Chapel Hill is fair given the local cost of living?

To determine if a salary offer from American Support in Chapel Hill is fair, first compare the gross salary to our data for similar roles at American Support and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Chapel Hill" to understand its purchasing power.

FAQ 5: Why might an individual's actual salary at American Support differ from the ranges shown here?

An individual's actual salary at American Support can differ from our estimated ranges due to various factors. These include their specific years of experience in the role, unique skills or certifications, educational background, performance record, the specific team or department they join, negotiation outcomes, and even the precise timing of when they were hired relative to market fluctuations. Our ranges represent typical compensation.