Customer Support Representative Salary at Articulate BETA

How much does an Articulate Customer Support Representative make?

As of December 2024, the average annual salary for a Customer Support Representative at Articulate is $49,780, which translates to approximately $24 per hour. Salaries for Customer Support Representative at Articulate typically range from $44,962 to $55,651, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Articulate Overview

Website:
articulate.com
Size:
200 - 500 Employees
Revenue:
$200M - $500M
Industry:
Edu., Gov't. & Nonprofit

Articulate Global Inc. is a computer software design company that was founded in 2002, located in New York. The company's main customer is the Education industry, as the software can be used to create interactive content within course modules.

See similar companies related to Articulate

What Skills Does a person Need at Articulate?

At Articulate, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Articulate

Job Title Average Articulate Salary Hourly Rate
2 Success Coach $61,773 $30
3 Supervisor, Collections $79,960 $38
4 Team Lead, Customer Support $84,320 $41
5 Technical Writer $86,886 $42
6 Vice President, Design $286,880 $138
7 Vice President, Finance $310,649 $149
8 Vice President, Tax $329,335 $158
9 Account Manager $92,352 $44
10 Administrative Assistant $60,938 $29
11 Business Development Engineer $137,152 $66
12 Business Solutions Analyst $96,816 $47
13 Chief Technology Officer $346,372 $167

Hourly Pay at Articulate

The average hourly pay at Articulate for a Customer Support Representative is $24 per hour. The location, department, and job description all have an impact on the typical compensation for Articulate positions. The pay range and total remuneration for the job title are shown in the table below. Articulate may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $49,780 look to you?

FAQ about Salary and Jobs at Articulate

1. How much does Articulate pay per hour?
The average hourly pay is $24. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Articulate?
According to the data, the highest approximate salary is about $55,651 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Articulate?
According to the data, the lowest estimated salary is about $44,962 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.