Help Desk Analyst Salary at Bowman Consulting Group Ltd BETA

How much does a Bowman Consulting Group Ltd Help Desk Analyst make?

As of January 2025, the average annual salary for a Help Desk Analyst at Bowman Consulting Group Ltd is $76,370, which translates to approximately $37 per hour. Salaries for Help Desk Analyst at Bowman Consulting Group Ltd typically range from $69,658 to $83,682, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Bowman Consulting Group Ltd Overview

Website:
bowman.com
Size:
1,000 - 3,000 Employees
Revenue:
$200M - $500M
Industry:
Construction

Bowman Consulting provides professional engineering services, offering civil engineering, planning, landscape architecture, surveying, environmental, pipeline, and structural design, construction management, water and wastewater, and inspections services. The company was founded in 1995 and is headquartered in Chantilly, Virginia.

See similar companies related to Bowman Consulting Group Ltd

What Skills Does a person Need at Bowman Consulting Group Ltd?

At Bowman Consulting Group Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

NEOSTEK, Inc.
Washington , DC

Job Description Job Description Position Title: IT Operations Manager Location: Washington, DC (on-site) Clearance: TS/SCI. Due to the nature of this government contract, U.S. Citizenship is required. NEOSTEK, Inc. is looking for an IT Operations Manager who manages a team of system engineers, network engineers, and help desk analysts providing 24/7/365 support of a TS/SCI information systems enclave. The ideal candidate will lead by example in demonstrating superior customer service to stakeholders and end users and developing documentation and reports. This role requires a Top Secret clearance with the ability to obtain SCI. While a bachelor's degree in a relevant field is preferred, equivalent experience is also considered. While certifications are preferred, they are not mandatory. Responsibilities: Review current support processes and identify opportunities for continuous improvement. Review all related documentation and delegate development of knowledge articles, standard operati


Sponsored
1/18/2025 12:00:00 AM
MV Financial Group, MV Capital Management Inc.
McLean , VA

Job Description Job Description MV Financial is a Registered Investment Advisory firm. We offer investment management and financial advice to institutional and high net worth clients. Individuals filling this position will interface and service our clients. The individual who joins our team will be directly working with our financial advisers, and will provide a crucial role in assisting with the strategies and operations of the firm. This position is one that is integral to the everyday operations and functions of our firm. The duties associated with this role include, but are not limited to, the following: Interfacing directly with clients to complete service requests Assist & coordinate operational procedures, including reporting and cash management within client accounts Assist with the completion of investment trades within client accounts Manage data within portfolio management software - perform monthly audits to assure that all data is correctly reconciled, assure that client a


Sponsored
1/16/2025 12:00:00 AM
Humane Rescue Alliance
Washington , DC

Job Description Job Description Job Summary: As a member of the Pet Support Team, the focus of Pet Support Associates is information gathering and problem-solving to keep DC animals and their human families together. Pet Support Associates function as a resource for DC families who need information and resources to better take care of their pets. Pet Support Associates must be empathetic and compassionate, with a desire to help people and animals and a deep respect for the human-animal bond.   The ideal candidate will possess a deep desire to help both animals and people, an eagerness to learn about the DC community, and an understanding of the human-animal bond. Must be a team player with an open mind who is energized by contact and conversation with people Duties and Responsibilities: Provide prompt, courteous service to customers inquiring about HRA shelter policies and programs. Resolve customer service complaints, under the supervision of the Pet Support Supervisor & Manager. Read


Sponsored
1/16/2025 12:00:00 AM
JTB INTERNATIONAL INC
McLean , VA

Job Description Job Description Global Advisor Group provides financial planning and wealth management services to clients in all 50 states and over 100 countries across the globe. Our team members, apply their extensive client service experience and deep knowledge of investment management to meet the complex financial planning needs of expatriate Americans, and foreign nationals with integrity, objectivity, and perspective. We recognize that our team members are our strength, and the diverse talents they bring to our workforce are directly linked to the firm’s success. We are seeking a Client Service Associate to help us deliver exceptional results and join our team. Position Summary Our Client Service Associate uses skills obtained through experience and training to provide direct support to a Financial Advisor to assist with a wide variety of client and administrative functions. Knowledge/Requirements · Preferred 4-Year Bachelor’s Degree and 2-4 years of administrative experience ·


Sponsored
1/16/2025 12:00:00 AM
MV Financial Group, MV Capital Management Inc.
Bethesda , MD

Job Description Job Description MV Financial is a Registered Investment Advisory firm. We offer investment management and financial advice to institutional and high net worth clients. Individuals filling this position will interface and service our clients. The individual who joins our team will be directly working with our financial advisers, and will provide a crucial role in assisting with the strategies and operations of the firm. This position is one that is integral to the everyday operations and functions of our firm. The duties associated with this role include, but are not limited to, the following: Interfacing directly with clients to complete service requests Assist & coordinate operational procedures, including reporting and cash management within client accounts Assist with the completion of investment trades within client accounts Manage data within portfolio management software - perform monthly audits to assure that all data is correctly reconciled, assure that client a


Sponsored
1/16/2025 12:00:00 AM
Gallagher
Washington , DC

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, cli


Sponsored
1/15/2025 12:00:00 AM
Seneca Resources
Herndon , VA

Overview: The Client Service Associate I provides direct support to the Wealth/Financial Advisor(s). The CSA’s job is to help enhance the client experience by servicing the client’s needs and providing administrative support to the Advisor in their daily business practices. Knowledge of firm policies, procedures and technology allows the CSA I to interface with clients and prospects, anticipate their needs, resolve their problems, and follow through to provide exceptional service. The CSA I should support the firm’s initiatives and maintain risk awareness and regulatory knowledge. Responsibilities: • Prepare new account applications and all other pertinent documents • Prepare reports and other materials for client or prospect meetings • Answer client phone calls and provide necessary assistance • Deliver outstanding client service • Greet clients in the office • Accept (with appropriate licensing and registration) and execute trade requests • Research and resolve notifications • Partic


Sponsored
1/14/2025 12:00:00 AM
Schechter Reed
Vienna , VA

Client Service Manager Are you passionate about delivering exceptional client service and providing critical support to advisors in a dynamic and collaborative environment? A growing financial firm is seeking a detail-oriented Client Service Manager who thrives on building relationships, exceeding expectations, and ensuring an outstanding client experience. This is a hybrid position (3 days in office) after the first 90 days. Candidates must be local to the Northern Virginia/DC area. Key Responsibilities: As a Client Service Manager, you will play a vital role in ensuring smooth client interactions and operational excellence. Your responsibilities will include, but are not limited to: Providing account information and maintaining client relationships. Managing account opening procedures, maintaining accurate records, scheduling appointments, and processing client paperwork and deposits. Acting as the first point of contact for clients, setting the tone for a positive experience. Proact


Sponsored
1/14/2025 12:00:00 AM

Check more jobs information at Bowman Consulting Group Ltd

Job Title Average Bowman Consulting Group Ltd Salary Hourly Rate
2 Accounting Clerk $56,092 $27
3 Accounting Contractor $86,184 $41
4 Accounts Payable Coordinator $63,676 $31
5 Attorney & Recruiter $127,651 $61
6 Autocad Designer $101,242 $49
7 CAD Designer $69,831 $34
8 CAD Designer II $85,380 $41
9 CAD Drafter $101,242 $49
10 CAD Drafter I $69,831 $34
11 CAD Drafter III $101,242 $49
12 Chief Engineer $324,149 $156
13 Chief Inspector $151,348 $73

Hourly Pay at Bowman Consulting Group Ltd

The average hourly pay at Bowman Consulting Group Ltd for a Help Desk Analyst is $37 per hour. The location, department, and job description all have an impact on the typical compensation for Bowman Consulting Group Ltd positions. The pay range and total remuneration for the job title are shown in the table below. Bowman Consulting Group Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $76,370 look to you?

FAQ about Salary and Jobs at Bowman Consulting Group Ltd

1. How much does Bowman Consulting Group Ltd pay per hour?
The average hourly pay is $37. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Bowman Consulting Group Ltd?
According to the data, the highest approximate salary is about $83,682 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Bowman Consulting Group Ltd?
According to the data, the lowest estimated salary is about $69,658 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.