Call Center QA Salary

As of August 2026, the average annual salary for employees at Call Center QA in the United States is $98,687. This translates to an approximate hourly wage of $47. Salaries at Call Center QA typically range from $86,742 to $111,647 annually, reflecting the diverse roles and experience levels within the company.

How Much Does Call Center QA Pay for Different Roles?

Explore detailed salary information for specific jobs at Call Center QA. Based on our data, the highest paying job is the Program Manager, with an annual salary of $135,690. The table below outlines the annual salary ranges for most popular roles within the company.
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Current Job Openings at Call Center QA

Ready for your next career move? Explore current job openings at Call Center QA. Use the search tool below to find available positions by title and location and apply directly to start your career.

Is Call Center QA’s Pay Competitive? Salary Benchmarking Analysis

How does Call Center QA's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
EXIT Realty Pinnacle Group $86,989
-11.9%
Reflects market rates for standard general contracting, differing from specialized roles.
Quintegro LLC $96,915
-1.8%
Suggests Quintegro LLC utilizes a highly similar base-plus-benefits compensation model.
Windsor Private Wealth LLC $100,522
+1.9%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
Houssan & Ojerholm $93,255
-5.5%
Houssan & Ojerholm may offer non-monetary perks in lieu of competitive base salaries.
Business Services Industry $120,931
+22.5%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Employee Reviews: Working at Call Center QA

Considering a career at Call Center QA? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
Working with this firm was seamless. Processes are designed with the client experience in mind, and employee training emphasizes relationship-building skills. The opportunity to work on diverse and challenging financial projects means I'm constantly learning and expanding my skillset. Coworkers are kind, the work is balanced, and it’s a company that values its people. There’s strong alignment betw...
Innovation isn’t a primary focus. This company genuinely cares about its employees' well-being. This collaborative approach to development benefits everyone and keeps our skills sharp and up-to-date. What's most impressive is how willing people are to help each other, regardless of hierarchy or location. Service quality was consistent across engagements. The company’s commitment to diversity and i...
Management provides necessary support but doesn’t often solicit feedback. This creates a loyal and dedicated workforce in return. Whether scaling up or handling complex projects, they adjust seamlessly to our changing needs. I’ve had access to a wide range of training and career development programs, and internal mobility is encouraged. Training programs are thorough, and leadership recognizes and...

Call Center QA Overview

Website
www.callcenterqa.org
Founded In
2014
Employees
<25 employees
Industry
Business Services
Headquarter Address
1 Boston Pl Boston Massachusetts MA 02108
Revenue
<$5 Million
Phone Number
+1 8772073687
Social Media
About Call Center QA
CallCenterQA.org headquarters are located in Boston, Massachusetts and works with organizations across the United States to improve the quality and performance of their call centers. Our team is made up of dedicated professionals experienced in call center quality assurance, performance and analysis. Our company is committed to helping you improve the overall quality and performance on your call c

What Benefits Does Call Center QA Offer Beyond Salary?

A competitive compensation package is more than just a salary. Call Center QA offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Boston?

Understanding the cost of living near Boston is key to truly evaluating a salary offer or your current compensation at Call Center QA.
Boston's Cost of Living Index is approximately 153.2 (53.2% more expensive than US average; 15.5% more than MA average). Major historic US city, world-class universities/hospitals, extremely high housing costs, extensive MBTA transit. When planning your budget based on a salary from Call Center QA, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $2,500 - $3,800+ A significant portion of Call Center QA salary. Location choices impact this heavily.
Utilities (Basic) $180 - $290 Electricity, Heating, Cooling, Water etc.
Public Transportation $90 (MBTA LinkPass monthly) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $500 - $750 Can be higher with more dining out or specialty stores.
Personal & Leisure $550 - $1,000+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $450 - $850+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $4,270 - $6,690+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Call Center QA

1. What is the typical salary range (low to high) for most roles at Call Center QA?

The typical annual salary range for most roles at Call Center QA is approximately from $86,742 to $111,647. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

2. How much does Call Center QA pay compared to EXIT Realty Pinnacle Group?

The average annual salary at Call Center QA is $98,687, or an hourly wage of $47, in comparison to EXIT Realty Pinnacle Group which pays $86,989 per year or $42 per hour.

3. Do salaries differ significantly between departments at Call Center QA?

Yes, salaries often differ between departments at Call Center QA due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.

4. How does experience level affect salary at Call Center QA?

Experience level is a significant factor in determining salary at Call Center QA, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

5. How can I determine if a salary offer from Call Center QA in Boston is fair given the local cost of living?

To determine if a salary offer from Call Center QA in Boston is fair, first compare the gross salary to our data for similar roles at Call Center QA and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Boston" to understand its purchasing power.

6. Why might an individual's actual salary at Call Center QA differ from the ranges shown here?

An individual's actual salary at Call Center QA can differ from our estimated ranges due to various factors. These include their specific years of experience in the role, unique skills or certifications, educational background, performance record, the specific team or department they join, negotiation outcomes, and even the precise timing of when they were hired relative to market fluctuations. Our ranges represent typical compensation.