Director, Guest Services Salary at Crowne Plaza Hotel BETA

How much does a Crowne Plaza Hotel Director, Guest Services make?

As of January 2025, the average annual salary for a Director, Guest Services at Crowne Plaza Hotel is $103,734, which translates to approximately $50 per hour. Salaries for Director, Guest Services at Crowne Plaza Hotel typically range from $85,429 to $121,852, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Crowne Plaza Hotel Overview

Website:
crowneplaza.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Hospitality & Leisure

Crowne Plaza is a British multinational chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It forms part of the InterContinental Hotels Group (IHG) family of brands, which include InterContinental Hotels & Resorts and Holiday Inn Hotels & Resorts, and operates in nearly 100 countries with more than 431 hotels and 118,000 bedrooms, usually located in city centers, resorts, coastal towns or near major airports.

See similar companies related to Crowne Plaza Hotel

What Skills Does a person Need at Crowne Plaza Hotel?

At Crowne Plaza Hotel, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  3. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.

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Check more jobs information at Crowne Plaza Hotel

Job Title Average Crowne Plaza Hotel Salary Hourly Rate
2 Waitress and Server $28,037 $13
3 Manager, Security $96,414 $46
4 Marketing Assistant $42,079 $20
5 Meeting Event Coordinator $64,340 $31
6 Night Auditor $27,228 $13
7 Painter $48,385 $23
8 Pastry Chef $59,226 $28
9 Receiving Clerk $37,064 $18
10 Restaurant and Bar Manager $73,084 $35
11 Restaurant Captain $50,966 $25
12 Rooms Division Manager $54,932 $26
13 Sales & Marketing Director $177,852 $86

Hourly Pay at Crowne Plaza Hotel

The average hourly pay at Crowne Plaza Hotel for a Director, Guest Services is $50 per hour. The location, department, and job description all have an impact on the typical compensation for Crowne Plaza Hotel positions. The pay range and total remuneration for the job title are shown in the table below. Crowne Plaza Hotel may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $103,734 look to you?

FAQ about Salary and Jobs at Crowne Plaza Hotel

1. How much does Crowne Plaza Hotel pay per hour?
The average hourly pay is $50. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Crowne Plaza Hotel?
According to the data, the highest approximate salary is about $121,852 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Crowne Plaza Hotel?
According to the data, the lowest estimated salary is about $85,429 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.