Customer Management Systems Salary

As of August 2026, the average annual salary for employees at Customer Management Systems in the United States is $89,320. This translates to an approximate hourly wage of $43. Salaries at Customer Management Systems typically range from $78,476 to $101,112 annually, reflecting the diverse roles and experience levels within the company.
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Current Job Openings at Customer Management Systems

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Is Customer Management Systems’s Pay Competitive? Salary Benchmarking Analysis

How does Customer Management Systems's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
Rachel Gardens $107,115
+19.9%
Influenced by prevailing union wage agreements specific to Rachel Gardens's sector.
Visual Power Cinema LLC $91,230
+2.1%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
Lavin , ONeil , Cedrone & DiSipio $104,151
+16.6%
Data suggests Lavin , ONeil , Cedrone & DiSipio's workforce skews heavily towards veteran, high-tenure roles.
ERC Recovery Group $92,042
+3.0%
Reflects a supply-demand imbalance for the specific talent ERC Recovery Group targets.
Business Services Industry $120,931
+35.4%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Employee Reviews: Working at Customer Management Systems

Considering a career at Customer Management Systems? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
Employees have access to excellent learning opportunities and support systems. The company encourages continuous learning through training programs and mentorship, and the leadership is transparent and supportive. There's a strong sense of integrity in all our dealings, which I highly respect. Leadership understands the importance of rest and recharging.
Probably reflects the challenges of coordinating with employees. I’ve had an extremely positive experience working here. The benefits package and work-life balance policies are excellent. A suitable choice for those looking for dependable, routine-based work.
The leadership team is approachable and listens to employee feedback, often implementing suggested changes. Inter-departmental communication could be improved. It's a very rewarding experience. This professional environment is highly motivating and creates a stimulating workplace where best practices are shared, and collective expertise elevates our performance. Support is polite but sometimes lac...
There's a healthy mix of routine and challenge. The office environment is modern and well-maintained, creating a pleasant workspace. Once operational, things ran smoothly.
The company offers employee recognition. Managers are approachable and committed to team development. The company provides excellent resources for continuous learning, such as a subscription to online course platforms and a budget for professional books. Employee contributions are recognized and appreciated regularly. With great employees, they have the resources to handle volume but individual in...

Customer Management Systems Overview

Website
www.cmscalls.com
Founded In
2003
Employees
25 - 50 employees
Industry
Business Services
Headquarter Address
1616 W Airport Blvd Sanford Florida FL 32773
Revenue
$10 Million - $50 Million
Phone Number
+1 8009871156
Social Media
About Customer Management Systems
Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to bo

What Benefits Does Customer Management Systems Offer Beyond Salary?

A competitive compensation package is more than just a salary. Customer Management Systems offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Orlando?

Understanding the cost of living near Orlando is key to truly evaluating a salary offer or your current compensation at Customer Management Systems.
Orlando's Cost of Living Index is approximately 103.5 (3.5% more expensive than US average; 0.4% more than FL average). Major tourist destination, growing population, housing costs above US average. LYNX bus/SunRail. When planning your budget based on a salary from Customer Management Systems, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,500 - $2,200+ A significant portion of Customer Management Systems salary. Location choices impact this heavily.
Utilities (Basic) $160 - $270 Electricity, Heating, Cooling, Water etc.
Public Transportation $50 (LYNX monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $410 - $600 Can be higher with more dining out or specialty stores.
Personal & Leisure $400 - $750+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $380 - $700+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,800 - $4,420+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Customer Management Systems

1. What is the typical salary range (low to high) for most roles at Customer Management Systems?

The typical annual salary range for most roles at Customer Management Systems is approximately from $78,476 to $101,112. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

2. How much does Customer Management Systems pay compared to Rachel Gardens?

The average annual salary at Customer Management Systems is $89,320, or an hourly wage of $43, in comparison to Rachel Gardens which pays $107,115 per year or $51 per hour.

3. Do salaries differ significantly between departments at Customer Management Systems?

Yes, salaries often differ between departments at Customer Management Systems due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.

4. How does experience level affect salary at Customer Management Systems?

Experience level is a significant factor in determining salary at Customer Management Systems, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

5. How can I determine if a salary offer from Customer Management Systems in Orlando is fair given the local cost of living?

To determine if a salary offer from Customer Management Systems in Orlando is fair, first compare the gross salary to our data for similar roles at Customer Management Systems and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Orlando" to understand its purchasing power.

6. What factors influence salary increases at Customer Management Systems?

Salary increases at Customer Management Systems are likely influenced by a combination of factors, including: individual employee performance against set goals, overall company performance and profitability, budget availability, changes in the market rate for similar roles (market adjustments), and sometimes cost-of-living increases.