End User Support Analyst Salary at Ecu Health BETA

How much does an Ecu Health End User Support Analyst make?

As of December 2024, the average annual salary for an End User Support Analyst at Ecu Health is $102,131, which translates to approximately $49 per hour. Salaries for End User Support Analyst at Ecu Health typically range from $91,896 to $113,321, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

ECU Health Overview

Website:
ecuhealth.org
Size:
1,000 - 3,000 Employees
Revenue:
$50M - $200M
Industry:
Healthcare

ECU Health is a not-for-profit, 1,447-bed hospital system that serves more than 1.4 million people in 29 Eastern North Carolina counties

See similar companies related to Ecu Health

What Skills Does a person Need at Ecu Health?

At Ecu Health, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.

Related Jobs

City of Rocky Mount
Rocky Mount , NC

DESCRIPTION OF WORK DEFINITION: This position is responsible for business consulting, system configuration to support business requirements, and design/configuration of various seeded resources such as worksheets/workbooks, alerts, metrics, scorecards, and dashboards etc. REPORTS TO: The Information Technology Project Manager assigns work in terms of division goals and objectives. SALARY: $91,166.00 - $103,946.41 Annually JOB REQUIREMENTS Plan, create, coordinate, and conducts business process reviews across City departments. Analyzes current business processes and makes recommendations for continual improvements based on lean methodology, industry trends, and professional knowledge. Design and develop technical/functional specifications with a good understanding of functional areas. Recommends and implements technology solutions for manual processes to increase efficiency and productivity Assists with improving training and operational procedures Collaborates with departments/division


Sponsored
12/11/2024 12:00:00 AM
City of Rocky Mount
Rocky Mount , NC

DESCRIPTION OF WORK DEFINITION: This position is responsible for the support and administration of software systems for City applications. This is accomplished by performing upper-level support for a wide variety of City applications (Utility Billing, Tyler Cashiering, MUNIS, etc.) among others. Other duties include writing customized reports, planning/testing/installing or upgrading new or existing system applications. Provide training of these various systems to the end user as well as work with the end user to better understand their needs. REPORTS TO: The Information Technology Project Manager assigns work in terms of division goals and objectives. An incumbent in this position may be designated as Applications Analyst I, II or III dependent upon the qualification, experience and knowledge of the selected applicant. SALARY RANGE: $65,997.72 - $98,996.58 (Applications Analyst I) $69,297.61 - $103,946.41 (Applications Analyst II) $72,762.49 - $109,143.73 (Applications Analyst III) JO


Sponsored
12/11/2024 12:00:00 AM
PNC
Rocky Mount , NC

**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Analyst within PNC's Data Remediation Team you will be based in Rocky Mount, NC. Candidates with the following skills: - Strong Microsoft Suite of Products Experience - Strong oral and written communication skills - Project Management skills - Ability of Multi-task - Strong analytical skills - Leadership skills **Job Description** + Supports the development and continuous improvement of the quality management system. + Generates reports for distribution to various users in the organization, customers, or suppliers. + Participates in supplier quality improvement initiatives; works with suppliers to develo


Sponsored
12/11/2024 12:00:00 AM
PNC Financial Services Group, Inc.
Rocky Mount , NC

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Analyst within PNC's Data Remediation Team you will be based in Rocky Mount, NC. Candidates with the following skills: •Strong Microsoft Suite of Products Experience •Strong oral and written communication skills •Project Management skills •Ability of Multi-task •Strong analytical skills •Leadership skills Job Description Supports the development and continuous improvement of the quality management system. Generates reports for distribution to various users in the organization, customers, or suppliers. Participates in supplier quality improvement initiatives; works with suppliers to develop and improve incomi


Sponsored
12/11/2024 12:00:00 AM
Source One Technical Solutions
Wilson , NC

Job Description Job Description Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant with our direct client, a global pharmaceutical manufacturer in Wilson, NC. Location will be remote until the site opens in Wilson, NC. After the site opens, role will be onsite. Title: Capital Construction Procurement Specialist Location: See Details Below (location and travel) Duration: 24 months w2 Pay Rate: $32.85 Job Description: Managing and leading vendor contract negotiations, developing and implementing MSA’s, OTA’s and SOW through EMarketplace Contracting (eMC) – Supplier Contracting Services. • Responsible for managing the procurement of Capital Equipment & Capital Construction with our external partners - Negotiating payment terms, payment milestones and package discounts during commercial bid evaluations. • Circulating fully negotiated package recommendations to System Owners and the Project Procurement, Engineering, P


Sponsored
12/10/2024 12:00:00 AM

Check more jobs information at Ecu Health

Job Title Average Ecu Health Salary Hourly Rate
2 Access Systems Coordinator $63,647 $31
3 Accounts Payable Clerk $47,819 $23
4 Acute Care Pediatric Nurse Practitioner $114,808 $55
5 Acute Care Speech Language Pathologist $89,242 $43
6 Administative Assistant $61,750 $30
7 Administration Services Assistant $58,438 $28
8 Administrative Specialist $61,750 $30
9 Adult Nurse Practitioner $120,189 $58
10 Anesthesia Tech. $45,340 $22
11 Application Analyst I $67,922 $33
12 Applications Analyst I $107,078 $51
13 Assistant Nurse Manager-OR $103,102 $50

Hourly Pay at Ecu Health

The average hourly pay at Ecu Health for an End User Support Analyst is $49 per hour. The location, department, and job description all have an impact on the typical compensation for Ecu Health positions. The pay range and total remuneration for the job title are shown in the table below. Ecu Health may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $102,131 look to you?

FAQ about Salary and Jobs at Ecu Health

1. How much does Ecu Health pay per hour?
The average hourly pay is $49. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ecu Health?
According to the data, the highest approximate salary is about $113,321 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ecu Health?
According to the data, the lowest estimated salary is about $91,896 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.