Support Technician Salary at Emds Inc BETA

Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Technical Support Specialist to join our growing Managed Service Provider (MSP) team. As a Level 2 Technical Support Specialist, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We’ll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You’ll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to

About Us : CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Technical Support Analyst provides primary support to customers encountering problems using CDK's products and solutions (CDK Parts, CDK Service, CDK Systems, and CDK elead applications). Responds to customer product inquiries via telephone, email or ecases. Facilitates inquiries through systems in order to provide answers to common qu

Duration: January 2025 – October 2025 (10 months) We are seeking experienced and customer-focused IT Deployment Technicians to assist with a large-scale PC/Workstation refresh project. This initiative involves replacing outdated equipment, ensuring smooth transitions, and providing technical support to end-users. Successful candidates will have a strong technical background, proven customer service skills, and the ability to work collaboratively in a fast-paced environment. [Job Description / Responsibilities] PC Deployment Activities: Prepare and configure new PCs/workstations for deployment: Unbox new equipment and dispose of packaging waste. Coordinate with users to schedule upgrades. Rename PCs to align with department specifications. Register security software and document assets (location/name/owner). Replace outdated hardware: Swap old Samsung PCs and peripherals (monitors, keyboards, and mice). Properly dispose of old IT equipment, including serial number recording and hard dri

JOB SUMMARY: Top 5 Skills: 1) Independent - have to be ok with remote support 2) 2 years of desktop tech support experience 3) good problem solver 4) self-starter - but not afraid to ask questions 5) used to handling a lot of calls; this person will get about 5-10 tickets a day ranging in levels of difficulty The Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and technology certification. The Technology Support Specialist I assists others in the technology department, as needed.Under direct supervision, provide after-hours service for escalated issues from the National Help Desk or supervisor. Assist with the deployment of hardware and software to clients (including the installation, configuration and tes

Job Summary: Our client, is a cutting-edge network security solutions provider, is at an exciting time in its history and is growing fast! Our client, cherishes the spirit of friendship, growth, excellence, transparency, and perseverance. We are seeking an experienced Support Engineer to be at the forefront of providing innovative and empathetic technical support to our customers. You will play a crucial role in ensuring customer satisfaction and driving the continuous improvement of our products and services. If you are a technical Support Engineer professional with a passion for working in a fast moving company, building a new support practice, and a challenging problem space in the cybersecurity industry, we invite you to join our team. Together, we can shape the future of network security. Responsibilities: Problem Solving: Diagnose and resolve technical issues, providing timely and accurate customer support. Collaboration: Work closely with cross-functional teams to enhance produc

Functionize is a leading provider of Agentic Automation Platform, transforming how businesses approach software testing. Our platform leverages advanced machine learning technologies to deliver robust, scalable, and intelligent testing tools that integrate seamlessly into diverse business environments. By AI Agents to automate complex testing tasks, Functionize enables companies to accelerate product development, reduce costs, and enhance software quality. As a Technical Account Manager at Functionize, you’ll be the trusted technical advisor for our customers, ensuring their environments are optimized, their issues are resolved, and they are equipped to succeed. You’ll work closely with customers to understand their technical needs, guide them through configurations and integrations, and be there when challenges arise, ensuring they always get the best possible experience from our platform. What You’ll Do Be the Technical Expert: You’ll dive deep into our customers’ environments, provi

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurit

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurit