Manager, Help Desk Salary at Exp Global Inc BETA

Job Description Job Description The IT Support Manager is responsible for overseeing the IT support team and ensuring the delivery of high-quality technical support services to all users. This role involves managing support operations, developing processes to improve service delivery, and ensuring alignment with organizational goals. The IT Support Manager will also collaborate with other IT departments to implement technology solutions that enhance user experience and operational efficiency. Duties and Responsibilities Lead and mentor the IT support team, fostering a collaborative and high-performance work environment. Conduct regular performance reviews, provide feedback, and facilitate professional development opportunities. Develop training programs for the support team to enhance technical skills, customer service capabilities, and IT security awareness. Oversee daily IT support operations, ensuring timely and effective resolution of user issues. Manage the helpdesk ticketing syst

Job Description Job Description MAIN TASKS Manage, monitor and process incoming customer orders. Interface with customer replenishment buyers to communicate order delivery dates, request date modifications and ensure timely deliveries Ensure timely processing and shipment of orders. Interface with MAS200 for customer sales data and order history Monitor, update and report on customer POS activity Communicate with headquarters in Taipei and Onbo factory in China as needed, providing US customers immediate and superior quality service. Work closely with Inventory Manager for timely schedule of shipments. Manage all EDI transactions and order processing Ensure all necessary reporting obtained by corporate office is received on time for Sales Support to complete the monthly reporting and Rolling Forecast by deadline. Communicate and work closely with Sales Management team to ensure group meets commitments to customers, handling customer orders, new item forms or any necessary customer need

Do you want to be part of an agile team where colleagueship truly matters? As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It's the individual that defines the team. And it's the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us. Position Summary: The Sales Support Manager is responsible for ensuring the sales team operates efficiently and effectively. This role involves overseeing sales support functions, coordinating sales-related activities, and streamlining processes to enable the sales team to focus on their primary tasks. The Sales Support Manager manages customer inquiries, provides the sales team with necessary tools and information, and contributes to the achievement of sales targets. This position facilitates smoother operations within sales departments, improves communication, and enhances c

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems, Zebra label printers, and Zebra barcode scanners In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associat

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associated documentation Communicate with user community t

Lasalle Network is pleased to be partnered with one of the top ranked law firms in the nation who are seeking a dedicated and experienced Legal Support Manager to lead a team of paralegals and legal assistants in a dynamic, fast-paced legal environment. This role is crucial to ensuring smooth operations across complex litigation cases at both the trial and appellate levels. If you're a leader with a keen eye for detail and a knack for driving team performance, this opportunity could be for you. Legal Support Manager Responsibilities: Manage and coordinate workload for paralegals, legal assistants and admin staff, acting as the main liaison to the attorney team Administer all litigation phases including pleadings, motions, discovery, trials and appellate procedures Implement systems for maintaining case calendars, documents and correspondence Oversee hiring, onboarding and professional growth of legal support staff, fostering skills and efficiency Conduct regular feedback sessions and p

Pay: $20/hour, full benefits package offered POSITION PURPOSE: * Repair and maintenance of testing equipment and facilities for vehicle emission testing stations. DUTIES AND RESPONSIBILITIES: * Perform routine diagnostics, preventive maintenance and repair of vehicle OBD analyzers, computers, PC peripherals, and other lane systems following set schedules and procedures. * Perform scheduled and unscheduled maintenance on buildings and fixtures as assigned and complete all required documentation. * Assist in maintenance and repair of other company facility and electronic systems such as lighting, doors, alarm, minor plumbing, telephone and computer peripheral systems. * Report on assigned work and assist in the completion of records, reports and other documents. * Troubleshoot equipment failures and analyze appropriate documents to determine cause of malfunctions in test and facility equipment. * Interface with subcontractor representatives in repair and maintenance of equipment. * Provi

Job Summary Hub Group, a public company providing comprehensive transportation and logistics management solutions with over $4 billion in revenue and 6,000 employees, is seeking a talented individual to join our Legal Department to support our commercial and labor and employment litigation team, as well as manage legal operations. The candidate must have significant experience in these areas, either in an in-house legal department or as a senior paralegal at a law firm. The ideal candidate will have established legal acumen, be highly motivated, thoughtful, and eager to be challenged and grow professionally with a wide range of responsibilities. You will have the opportunity to partner closely with Hub Group’s attorneys and manage a full range of projects for the Legal Department, including relationships with outside counsel and vendors, supporting the budgeting process, and being a focal point for the Legal team’s cross-functional relationships within the company. Essential Job Functi