Help Desk Engineer Salary at Indian River Networks BETA

How much does an Indian River Networks Help Desk Engineer make?

As of December 2024, the average annual salary for a Help Desk Engineer at Indian River Networks is $85,476, which translates to approximately $41 per hour. Salaries for Help Desk Engineer at Indian River Networks typically range from $76,554 to $94,115, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Indian River Networks Overview

Website:
indianrivernetworks.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

Indian River Networks is a full-service computer consulting firm for small to medium sized companies. It offers customized care and a single source for technical needs. Indian River Networks offers network management service, combining proactive maintenance, remediation via remote access, on-call support, even hardware/software support.

See similar companies related to Indian River Networks

What Skills Does a person Need at Indian River Networks?

At Indian River Networks, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

Related Jobs

FiveTwelve
Indialantic , FL

Job Description The candidate will join a team of developers working on Windows-centric CNO capabilities. They will support the group's overall mission to design, develop, test, and maintain CNO capabilities. Requirements •1+ (CAP1) or 6+ (CAP2) years of experience programming in C/C++ or similiar and Python •In-depth understanding of network protocols •In-depth understanding of OS internals •Experience with IDA Pro, Ghidra, or similar binary analysis tool a plus •Familiarity with modern software engineering concepts •Knowledge of common CNO techniques •Ability to gather requirements and design a solution with minimal oversight •Ability to present a development plan and forecast deliverables TS/SCI w/ FSP Benefits PTO: Our variable PTO plan lets you decide the amount that's best for you. Choose as few as 2 weeks or as much as 6 weeks. Holidays: 10 annually 401k: 5% Company match; fully-vested from Day 1 Quarterly Bonus: Totaling 2.5% of your base salary annually Pay for any extra hours


Sponsored
12/14/2024 12:00:00 AM
TCI Technology Consulting Inc
Melbourne , FL

TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. Please note that this position requires US Citizenship and a Public Trust Security Clearance prior to start. SUMMARY The IT Provisioning Specialist will join the Telecommunications Engineering team working with telecommunications industry vendors/partners to provide products or services such as access bandwidth required to fulfill program orders. In this role, the applicant must have current knowledge of Telecom industry ordering practices including new installations, changes and disconnection of products. Critical job duties include examining and processing orders, tracking deliveries and performing data organization and


Sponsored
12/14/2024 12:00:00 AM
Top Secret Clearance Jobs
Melbourne , FL

About the job Sr Principal Microsoft Exchange Systems Administrator - Secret Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Requisition ID: R10174621 Category: Information Technology Location: Melbourne, Florida, United States of America Clearance Type: Secret Telecommute: No- Teleworking not available for this position Shift: 1st Shift (United States of America) Travel Required: Yes, 10% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to lan


Sponsored
12/13/2024 12:00:00 AM
Apex Systems
Merritt Island , FL

**If you are interested, please email your most up to date resume to Mackenzie Morris at mamorris@apexsystems.com** Job Title: PC Service Technician Shift: Monday - Friday; 7am - 4pm Location: Merritt Island, FL Contract: 3 years Principal Duties and Responsibilities: IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into bro


Sponsored
12/12/2024 12:00:00 AM
V2X Inc
Patrick AFB , FL

The Mobile Sensors program performs Operations and Maintenance (O&M) for a ship based marine mobile platform with complex multi-mission radar and communication systems which have a sophisticated command & control computing structure, along with communication interfaces and support sub-systems. These systems and the program assigned employees, which include represented members (union), are tasked to primarily operate in the Pacific Command's (PACOM) Area of Responsibility (AOR). Our program ensures the COBRA KING (CK) Radar and communication systems are ready for operation 24-hours a day for 7-days a week and can support mission operations on very short notice. The Mobile Sensors Program is looking for a Systems Administrator. In this position, you will serve as technical point of contact for the computer-based systems and networks inclusive of both the radar and communications onboard USNS Howard O. Lorenzen and those computer simulators located at the Patrick Space Force Base (PSFB) M


Sponsored
12/12/2024 12:00:00 AM
Leidos
Melbourne , FL

Description Leidos has an opening for a highly qualified Infrastructure/Cloud Integration Engineer for the Multi-Domain Solutions Division. This is an exciting opportunity to bring your experience to support across all-domain large-scale weapon systems, Information Technology Systems, and Command and Control Systems to realize the Department of Defense Joint All-Domain Command and Control (JADC2). In this role you will support an Integrated Product Team (IPT) for the Advanced Battle Management System (ABMS) Digital Infrastructure (DI) Processing Node (PN) to design and implement solutions that can be delivered at speed, scale, and with the necessary security to deliver operational advantages to the joint warfighter. ABMS is a top modernization priority for the Department of the Air Force and will be the backbone of a network-centric approach to battle management in partnership with all the services across JADC2. This position will work closely with Program Managers, other domain engine


Sponsored
12/11/2024 12:00:00 AM
SOC Support Services
Melbourne , FL

Network Operations Specialist needed for a Contract to Hire opportunity with SOC's client to work onsite in Melbourne, FL. * Candidates must have the ability to obtain a Public Trust clearance to be considered for this role. Our client is looking for a Network Operations Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The Network Operations Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs. Responsibilities: * Provide technical support for large private communications network. Handle first line of support for customer and field calls into an operations center. * Log calls and perform preliminary investigations into reported network issues. * Creat


Sponsored
12/11/2024 12:00:00 AM
VETS
Merritt Island , FL

Job Description Job Description Position Summary: This is a mid-career position that will support the advanced planning and payload processing development team with the development, integration, and requirements management of payload interfaces and services for the NASA Exploration Ground Systems program at KSC. Duties & Responsibilities: Systems Engineering, Systems Integration, Requirements, requirements management, Verification and Validation, Mobile Launcher, Planning, Communication, change management, subsystems, requirements closure, innovation, innovative thinking Lead technical integration efforts and resolve conflicts as it relates to the cross-program and cross-agency requirements and services. Lead the development and management of a specific Launch Site Support Plans for each payload being flown on the SLS vehicle. Lead the requirement change process for payload customer requirements. Lead planning and coordination of cross-program and agency events associated with payload


Sponsored
12/10/2024 12:00:00 AM

Check more jobs information at Indian River Networks

Job Title Average Indian River Networks Salary Hourly Rate
2 Manager, Client Success $92,596 $45
3 President $647,001 $311
4 Director, Business Development $156,917 $75
5 IT Support Technician $37,918 $18
6 Systems Administrator $85,365 $41
7 Manager, Business $104,797 $50
8 Senior Systems Engineer $88,753 $43
9 Administrative Assistant $40,825 $20
10 Administrative Support Specialist $56,948 $27
11 Computer Technician $51,063 $25

Hourly Pay at Indian River Networks

The average hourly pay at Indian River Networks for a Help Desk Engineer is $41 per hour. The location, department, and job description all have an impact on the typical compensation for Indian River Networks positions. The pay range and total remuneration for the job title are shown in the table below. Indian River Networks may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $85,476 look to you?

FAQ about Salary and Jobs at Indian River Networks

1. How much does Indian River Networks pay per hour?
The average hourly pay is $41. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Indian River Networks?
According to the data, the highest approximate salary is about $94,115 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Indian River Networks?
According to the data, the lowest estimated salary is about $76,554 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.