Customer Service Specialist Salary at Luna Ltd BETA

How much does a Luna Ltd Customer Service Specialist make?

As of December 2024, the average annual salary for a Customer Service Specialist at Luna Ltd is $37,407, which translates to approximately $18 per hour. Salaries for Customer Service Specialist at Luna Ltd typically range from $34,019 to $41,267, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
luna.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Retail & Wholesale

Luna, the family-run flooring experts, has faithfully served thousands of satisfied customers with the best value in carpet, hardwood and laminate for more than 50 years. Luna is the innovator in the Shop-At-Home experience allowing consumers to view flooring samples in the comfort of their own home, with their furnishings and their lighting. Luna also is the only company to work completely around your schedule. Call us day or night! With a dedication to service excellence, Luna has eliminated the obstacles in flooring your home. From Luna's Low Price Guarantee to its Lifetime Installation Warranty to its exclusive Love Your Floors Promise there really is no reason to shop anywhere else! If you need flooring... Luna's Got You Covered.

See similar companies related to Luna Ltd

What Skills Does a person Need at Luna Ltd?

At Luna Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Luna Ltd

Job Title Average Luna Ltd Salary Hourly Rate
2 Retail Cashier $25,646 $12
3 Business Analyst $88,962 $43
4 Consulting Specialist $99,867 $48
5 Customer Service $37,407 $18
6 Inside Sales Specialist $46,976 $23
7 Project Manager $99,396 $48
8 Project Manager & Estimator $156,775 $75
9 Regional Sales Director $108,950 $52
10 Saleman $87,764 $42
11 Senior Manager $115,459 $56
12 Assistant Manager $87,635 $42
13 Customer Service Manager $85,907 $41

Hourly Pay at Luna Ltd

The average hourly pay at Luna Ltd for a Customer Service Specialist is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Luna Ltd positions. The pay range and total remuneration for the job title are shown in the table below. Luna Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $37,407 look to you?

FAQ about Salary and Jobs at Luna Ltd

1. How much does Luna Ltd pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Luna Ltd?
According to the data, the highest approximate salary is about $41,267 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Luna Ltd?
According to the data, the lowest estimated salary is about $34,019 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.