IT Support Technician Salary at Manhattan Public Library BETA

How much does a Manhattan Public Library IT Support Technician make?

As of January 2025, the average annual salary for an IT Support Technician at Manhattan Public Library is $36,616, which translates to approximately $18 per hour. Salaries for IT Support Technician at Manhattan Public Library typically range from $33,237 to $40,189, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Manhattan Public Library Overview

Website:
mhklibrary.org
Size:
25 - 50 Employees
Revenue:
<$5M
Industry:
Edu., Gov't. & Nonprofit

Manhattan Public Library offers free downloadable e-books, audio books, music, and videos on our homepage at www.manhattan.lib.ks.us. Click on the Sunflower E-Library icon and log in with your Manhattan Public Library card. In the "Getting Started" box, you will find "Help/FAQs" which offer a tour, help with downloading, and information about lending periods. The many compatible devices are listed on the website with helpful explanations. You can download available items, keep a "wish" list for future use, or place items on hold for future downloads. Manhattan Public Library also offers one-hour computer use classes, one-on-one with a librarian, to learn Mouse Basics, Beginning Computers, Intro to E-mail, using the Internet, and navigating Manhattan Public Library's online catalog. We will also help you learn to use the library's online resources listed under the Research tab on the MPL website, covering subjects like basic auto repair, genealogy searches, learning another language, business and investment, career resources, test preparation, and more . World Book Encyclopedia is also free online, and phone numbers and addresses nationwide are available on Reference USA. You can make an appointment for a class at the Information Desk on 1st floor, or by calling 785-776-4741, ext. 173, or via e-mail: refstaff@manhattan.lib.ks.us. For local history research, Manhattan and some Riley County newspapers are available on microfilm at the library, beginning in the late 1850's. Many microfilms are now indexed, which makes name-searching easier. Manhattan Public Library has new computerized microfilm readers which allow much better viewing, adjustment of the image for darkness and size, and the ability to isolate specific articles for printing. Articles may be printed in the library, or may be e-mailed to your home computer or added to a flash drive. Library staff are available to help you get started. If MPL does not own an item you want, you have two options. For recently published materials, you may place a Request ...

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What Skills Does a person Need at Manhattan Public Library?

At Manhattan Public Library, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.

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Check more jobs information at Manhattan Public Library

Job Title Average Manhattan Public Library Salary Hourly Rate
2 Library Assistant $42,003 $20
3 Manager, Business $101,199 $49
4 Manager, Youth Services $72,946 $35
5 Adult Services Librarian $23,964 $12
6 Children's Services Coordinator $62,954 $30
7 IT Manager, Support Services $82,542 $40
8 Computer Lab Assistant $48,706 $23
9 Manager, Information Technology $106,357 $51
10 Children's Service Manager $72,946 $35
11 Circulation Manager $87,670 $42
12 Clerk $31,366 $15

Hourly Pay at Manhattan Public Library

The average hourly pay at Manhattan Public Library for an IT Support Technician is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Manhattan Public Library positions. The pay range and total remuneration for the job title are shown in the table below. Manhattan Public Library may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $36,616 look to you?

FAQ about Salary and Jobs at Manhattan Public Library

1. How much does Manhattan Public Library pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Manhattan Public Library?
According to the data, the highest approximate salary is about $40,189 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Manhattan Public Library?
According to the data, the lowest estimated salary is about $33,237 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.