Manager, Customer Relations Salary at Mercury Insurance Services Llc BETA

Job Description Job Description Customer Service Manager Wanted A consumer product company in La Mirada, California, is seeking an experienced and motivated Customer Service Manager to lead their team. The ideal candidate will have a proven track record of managing departments, creating and implementing SOPs, resolving customer concerns, and juggling multiple responsibilities with efficiency and poise. Expertise in Zendesk, consumer goods, and Amazon Seller Central is a must. We're looking for a dependable professional who thrives in fast-paced environments and is passionate about delivering outstanding customer experiences. Join us and make a meaningful impact! Responsibilities: Prioritizes and solves customer issues Process returns Create clear reporting to track issues, returns, reviews, etc. Collaborate with other departments to ensure customers' needs are being met Ensures high standards of quality service are maintained at all times Delegate tasks when appropriate Ability to work

Job Description Job Description Customer Service Manager Job Responsibilities: Handle customer inquiries and complaints Provide information about our products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services. Prepares call center reports for upper management by collecting and analyzing data. Build up script and training material for new agents Evaluate agent’s performance reviews and overall team effectiveness with upper management. Help agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating results and objectives. Maintains and improves call center operations by monitoring system performance and identifying and resolving problems. Presents quarterly call center action plans and objectives. Customer Service Manager Qualificati

Job Description Job Description We are seeking an Armed Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers. Prospect and contact potential customers. Hire prospective guard applicants. Manage location schedules communicating with HQ scheduling department. Resolve customer inquiries and complaints. Set follow-up appointments to keep customers aware of latest developments. Weekly customer client visitations Investigate client concerns. Inventory/management reporting for uniforms and equipment. Qualifications: Previous experience in sales, customer service, or other related fields Familiarity with CRM platforms Ability to build rapport with clients. Strong negotiation skills Deadline and detail-oriented Minimum of 2 years account management experience in security. High school diploma or higher. Bilingual Veteran or police backgroun

Job Description Job Description Job Summary We are seeking a dedicated and experienced Customer Service Manager to lead our customer service team. Job Type: Full-time Pay: $33 per hour Responsibilities Oversee the daily operations of the customer service department, ensuring high-quality service delivery. Manage shift schedules and staff assignments to optimize team performance. Lead, mentor, and develop a team of customer service representatives to achieve departmental goals. Collaborate with other departments to address customer needs and improve service processes. Monitor customer interactions and feedback to identify areas for improvement. Implement training programs for new hires and ongoing development for existing staff. Assist in recruiting, hiring, and onboarding new team members. Maintain accurate records of customer interactions, inventory management, and payroll processes. Ensure compliance with company policies and procedures while fostering a positive work environment. Ex

Job Description Job Description McKenna Labs, a manufacturer of personal care products, is currently seeking a Customer Service Manager who is responsible for the strategic oversight and management direction of the Customer Service team. These responsibilities include mentoring and developing account representatives by enabling collaboration and independence, as well as empowering specialists to deliver world-class customer service. The manager will leverage optimal team performance and a deep knowledge of company products and customer expectations. Primary Responsibilities Leads, supports, mentors, and manages the Customer Service team. Ensures our customers are supported and serviced in accordance with our contracts and market leading expectations. Manages customer expectations relative to delivery of requirements and ensures that all customer requests are pro-actively managed throughout the business. Ensures contractual terms are flowed down and communicated effectively across the o

Job Description Job Description We are seeking a detail-oriented Customer Service Manager to join our team in the location of Ontario. The ideal candidate will have experience in, Managing and coordinating customer service operations of The Customer Service Department, engage in client interaction, complaint resolution, order initiation, and day-to-day operations by performing the following duties. First point of contact for customer service. Schedule: Monday - Friday 8:00 AM - 5:00 PM This is position is Salary/Exempt at $80,000 a year. ** Must have experience to work with Dynamics 365 Finance and Operations ( ERP ) ** Essential Duties and Responsibilities: Determines procedures, prepares work schedules, and expedites workflow. Works with outside sales representatives, Account Executives, and regional managers. Works with appropriate executive and management team to implement proper pricing programs and order schedules. Daily supervision and updating the training of the department's p

Job Description Job Description Customer Service Manager- TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Customer Service Manager in Lakewood, CA who possesses: Customer Service Management with some call center experience - 5+ yrs experience Must have product support experience and ability to handle escalations with a team up to 10 Experience with Zendesk ideally or Oracle or NetSuite and analytics Email resumes to mturner@talentzok.com or call 858.356.6772. FULL DESCRIPTION: Our client is seeking an experienced Customer Service Manager to lead our support team, ensuring exceptional service for our premium high-value products ($10,000+). The role emphasizes digital transformation, personalized support, and strategic leadership to uphold our premium brand standards. The selected candidate will be responsible for: -Strate

Job Description Job Description We aim to connect you with supportive resources to supplement your skills and attain your dream career! An Entry Level Customer Service Manager receives complete and individualized hands-on training in each division of our company. We take the time to develop and train our Entry Level Customer Service Managers to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us and our Entry Level Customer Service Manager. The right Entry Level Customer Service Manager can expect growth opportunities within the first few months that reflect their unmatched work ethic and dedication. The Entry Level Customer Service Manager's role is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The Entry Level Customer Service Manager will directly lead local personnel in improving service request management and sales cycle time and ensur