Customer Service Manager Salary at Savoy Insurance Services BETA

Job Description Job Description Job Summary We are seeking a dedicated and experienced Customer Service Manager to lead our customer service team. Job Type: Full-time Pay: $33 per hour Responsibilities Oversee the daily operations of the customer service department, ensuring high-quality service delivery. Manage shift schedules and staff assignments to optimize team performance. Lead, mentor, and develop a team of customer service representatives to achieve departmental goals. Collaborate with other departments to address customer needs and improve service processes. Monitor customer interactions and feedback to identify areas for improvement. Implement training programs for new hires and ongoing development for existing staff. Assist in recruiting, hiring, and onboarding new team members. Maintain accurate records of customer interactions, inventory management, and payroll processes. Ensure compliance with company policies and procedures while fostering a positive work environment. Ex

Forward facing Customer service position, taking inbound calls, entering data into the system and processing orders. Accepting orders and processing them, including documenting customer orders and preparing billing and shipping details. Reviewing orders, entering data into systems, coordinating with production and shipping teams, and providing customer service. Managing and facilitating the order fulfillment process within a business, including verifying accuracy and ensuring timely processing. Entering orders into the system, verifying order details, calculating shipping and handling costs, and responding to customer inquiries. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including thos

Job Description Job Description A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer issues, managing multiple tasks, and leading a department effectively. Strong experience with Zendesk, consumer goods, and e-commerce is essential, along with proficiency in setting up new standard operating procedures and managing teams. The role requires a tech-savvy, reliable professional who thrives in a fast-paced environment and is eager to deliver exceptional customer experiences. Responsibilities: Prioritizes and solves customer issues Process returns Create clear reporting to track issues, returns, reviews, etc. Collaborate with other departments to ensure customers' needs are being met Ensures high standards of quality service are maintained at all times Delegate tasks when appropriate Ability to work under pressure, handle multiple projects Communicate

Job Type Full-time Description GENERAL SUMMARY This is an hourly position in City of Industry, CA that reports to the VP of Sales & Marketing. Ensures excellent service standards & maintaining high customer satisfaction by acting as a liaison. SCOPE OF JOB FUNCTION: Receive, process, & acknowledge customer orders via EDI. Review availability of stock & shipping dates. Manage & resolves customer complaints & concerns. Maintain liaison with other departments for order completion & shipment. Resolve customer inquiries in a timely manner. Collaborate with Accounts Receivable on sales order invoicing & discrepancy investigation. Prepare & request Return Authorizations as appropriate. Knowledge of product line, prices, transit times, & customer agreements. Establish & maintain a positive working relationship with customers, warehouse team, Sales representatives, Brokers, & inner office departments. Take responsibility to service assigned accounts & understand requirements of each customer. P

Job Description Job Description We are seeking a senior customer Service Manager - Billingual (Mandarin, English) to join our team! You will be responsible for helping our VIP Patron by providing product and service information and supervising existed customer service team. Responsibilities: Provide VIP customers with an enhanced on-site purchasing experience Supervise front desk customer service team Handle customer inquiries via call and email Packging, delivering and following logistics from international and domestic shipping Manuver e-commerce system for online orders Document and update customer records based on interactions Working hours would be 9:00am - 6:00pm from Monday to Friday. Overtime or shift adjustments may be required in accordance with company directives. Qualifications: Minimum of 5 years of experience in customer service and team management. Fluency in Mandarin and English, including speaking and reading, is required Experience in event planning, design, and execu

Location: On-site, Baldwin park, CA Position Summary: The Customer Service Representative provides an optimum experience exceeding customer's expectation. This role takes personal responsibility for every order to ensure that the customer's requirements are met from time of initial order receipt until the product is delivered, invoiced and the customer is satisfied. The Customer Service Representative resolves complex or unusual requests and problems. This role is also responsible for maintenance and enhancement of existing business and obtaining new business. They're the front line of support for customers and they help ensure that customers are satisfied with products and services. Primary Accountabilities (Essential Duties): * Leading by exhibiting the Gibraltar Values. * Maintaining a positive, empathetic, and professional attitude toward co-workers and customers always. * Communicating with internal and external customers through various channels on order/delivery status, stock is

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save ti

Vaco LA is working with a client in the Lighting Manufacturing industry who is looking for a Customer Service/Sales Support Manager to help assist and manager there Customer support team. Key responsibilities will include, managing quotations and customer support team in all efficiency and performance metrics and checking system and making sure all orders are accurate. This opportunity is located in Chatsworth CA and will be fully in the office. This opportunity is direct hire and is looking to pay between 90k-100k. This opportunity provides and excellent company culture, excellent opportunity for growth, and a great work life balance. If you are interested, please apply today! Job Specifications: Monitor and evaluate quotations and sales support team Ensure all orders and changes are being properly managed Proactively monitor sales orders Assist team in collaboration with different internal departments Over 5 years of Customer Service Management or Sales Support managment required for