CS Manager Salary at Ziebart BETA

Job Description Job Description Day Shift Direct Hire Fully On-Site Role Overview We are seeking a motivated and detail-oriented Deployment & Customer Success Manager to oversee the implementation of advanced AI-driven solutions across manufacturing lines in the North America region. This role is a blend of technical deployment, customer engagement, and strategic account management, focusing on maximizing product adoption and ensuring long-term client satisfaction. Key Responsibilities Deployment and Implementation: Analyze and understand customer manufacturing processes to develop tailored deployment strategies. Manage end-to-end implementation, including software installation, hardware setup, and initial system testing. Act as the point of contact for deployment activities, collaborating with global technical teams to ensure success. Customer Engagement: Conduct product demonstrations to showcase value and build customer confidence. Provide ongoing technical support and training to e

GENERAL SUMMARY: To plan, direct, evaluate and coordinate the activities associated with the Call Center, as it relates to overall operations, key HAP initiatives, and service excellence; to maintain and report all member information for HAP's enrolled population; to maintain and report customer inquiries and complaints received in the call center that will assist with forecasting and planning; to maximize coach and counsel the staff to exceed performance levels incorporating diplomacy, accuracy and timeliness in all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND RESPONSIBILITIES: * Provide overall direction and oversight to the Call Center in its day-to-day operations, which includes the development, planning, staffing and coordination of activities as they pertain to divisional and corporate initiatives, strategies and objectives. * Use data analytics to drive performance and set

Overview: At Civil & Environmental Consultants, Inc. (CEC), every member of our team has a personal stake in ensuring the success of our clients. As employee-owners of the firm, we are all personally accountable for building lasting relationships and delivering outstanding results. We put people first, whether thats our clients, our employees, or our community. Its why we listen more and work harder to understand the unique needs of our clients. And its why we prioritize the career development of every individual on our team. People are why we do this, and why we love what we do. We are at our best when we work together. That means bringing together a diverse team of talented, passionate, multidisciplinary experts to work closely alongside clients to create comprehensive solutions to complex problems. We believe that by working together, no problem is insurmountable. Our Wixom, MI and/or Toledo, Ohio locations have an exciting opportunity for a passionate and motivated environmental pr

Job Description Job Description About LSPedia: LSPedia is a global leader in SaaS solutions for compliance, serialization, and traceability across the food, consumer products, and pharmaceutical industries. Our OneScan and Investigator platforms drive enhanced supply chain efficiency and visibility. About the Role: As a Customer Success Manager at LSPedia Inc, you will be responsible for ensuring our clients receive the highest level of service and support. You will be the primary point of contact for our clients, building strong relationships and providing solutions to their needs. Your main goal will be to ensure our clients are satisfied with our services and continue to do business with us. You will work closely with our sales and technical teams to ensure a seamless experience for our clients. Responsibilities: Build and maintain strong relationships with clients, acting as their primary point of contact Provide exceptional customer service and support, ensuring client satisfactio

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client's employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client's business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual meeting planning by completin

Strategic: Bring in Industry best-in class process knowledge and re-engineer the process towards making it self- serve and lean Ideate, transform, re-structure existing and new programs from Service delivery lens Ability to modernize Hotline Support as part of Technical Support Center and design & deployment Unlock business value & elevate from administrative function of Hotline Support to a source of market differentiation by creating winning proposition Responsible for defining, coordinating & executing the go-to-market strategy & programs for Technical Support Center Participate, create solutions and design frameworks for extending the Hotline Support scope, globally Work with multiple teams to create robust knowledge base and eventually time to respond to customer issues rapidly Work with client business stakeholders, other Customer Service teams in various capacities such as Incubating newly acquired or created automotive software variants Create product workflow from Technical Su

Job Description Job Description Welcome to Allstate Insurance - Josh Shunk Agency, where we pride ourselves on offering exceptional customer service and a community-focused approach. Situated in Livonia, Michigan, we have successfully integrated a hybrid remote working model to balance flexibility with our commitment to local presence. We are currently seeking a Senior Client Manager to join our enthusiastic team. In this role, you will serve as a key point of contact for our valued clients, working to ensure their needs are met with efficiency and care. This position offers the opportunity to engage with an array of client concerns, provide personalized solutions, and develop lasting relationships. We value positivity and teamwork and are seeking a dedicated professional with a customer-first mindset. Join us to become a crucial part of a company that truly values its people and is committed to delivering top-tier service. Your future in a supportive, dynamic environment starts here.

Job Description Job Description Job Classification: Hourly/Salary, Full time/Part Time Supervisor: Customer Service Manager Job Responsibility Summary: Meet/exceed customer expectations Position Requirements: Must have exceptional communication skills. Must be proficient in Microsoft Office. Must be able to multi-task in a fast-paced environment. Ability to build relationships with customers. Ability to stay organized and manage time efficiently. Ability to understand and utilize basic mathematical skills. Must understand and utilize telephone and email etiquette. Must have excellent people skills and able to build strong lasting relationships. Must work well with all departments and multi-task in a fast-paced environment. Must have reliable transportation and willing to travel to customers as needed. Job Duties Include, but not limited to: Building customer relationships. Being honest and forthcoming all while delivering excellent customer service and staying motivated. Keeping up to