The Wait Staff explains menu item and terms and provides suggestions to customers when asked. Serves food and beverages to the customers promptly and follows the standards set by the facility. Being a Wait Staff typically reports to a supervisor or manager. May require a high school diploma or its equivalent. Being a Wait Staff may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Support the development of a positive customer service culture in the dining room under the direction of the Dining Room Manger or Director, Food Service.
Take beverage and food orders, deliver food and beverage orders, clear, clean, sanitize, and reset tables.
Make every expected effort to maintain customer satisfaction. Resolve dining challenges with a customer before the conclusion of the meal service.
Maintain a clean dining room.
Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions which assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
Perform other duties as assigned or needed.