As of March 01, 2025, the average annual salary for a Collections Specialist, Experienced in Hartford, CT is $51,290. Salary.com reports that pay typically ranges from $45,890 to $57,290, with most professionals earning between $40,974 and $62,753.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $57,290 | $4,774 | $1,102 | $28 |
| Average | $51,290 | $4,274 | $986 | $25 |
| 25th Percentile | $45,890 | $3,824 | $883 | $22 |
An entry-level Collections Specialist, Experienced with under 1 year experience makes about $47,021. With less than 2 years of experience, a mid-level Collections Specialist, Experienced makes around $47,438. After 2-4 years, the Collections Specialist, Experienced pay rises to about $50,832. Those senior Collections Specialist, Experienced with 5-8 years of experience earn roughly $54,947, and those Collections Specialist, Experienced having 8 years or more experience are expected to earn about $55,222 on average.
| Levels | Salary |
|---|---|
| Entry Level Collections Specialist, Experienced | $47,021 |
| Intermediate Level Collections Specialist, Experienced | $47,438 |
| Senior Level Collections Specialist, Experienced | $50,832 |
| Specialist Level Collections Specialist, Experienced | $54,947 |
| Expert Level Collections Specialist, Experienced | $55,222 |
| Entry Level | 8% |
| Mid Level | 8% |
| Senior Level | 1% |
| Top Level | 7% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.
| Skill | Salary | Demand |
|---|---|---|
|
Analysis
|
$56,932 |
11%
|
|
Leadership
|
$55,393 |
8%
|
|
Financial Services
|
$54,367 |
6%
|
|
Commitment
|
$53,342 |
4%
|
|
Accounting
|
$52,829 |
3%
|
|
Initiative
|
$52,829 |
3%
|
