How much does a Customer Care Representative I make in the United States? The average Customer Care Representative I salary in the United States is $35,600 as of September 26, 2019, but the range typically falls between $31,300 and $40,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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The Customer Care Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Care Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Care Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Being a Customer Care Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)
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Includes base and annual incentives