Customer Care Representative I Salary in the United States

How much does a Customer Care Representative I make in the United States? The average Customer Care Representative I salary in the United States is $35,600 as of September 26, 2019, but the range typically falls between $31,300 and $40,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Recently searched related titles: Move-In Coordinator

Recently searched companies with related titles : T Mobile Customer Service Representative, Fedex Customer Service Representative, Planet Fitness Member Service Representative

Salary estimation for Customer Care Representative I at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Care Representative I : Operations & Customer Service Representative, Operations Coordinator, Customer Service, Parts Customer Service Representative

Job Description

The Customer Care Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Care Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Care Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Being a Customer Care Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

Take just three simple steps below to generate your own personalized salary report.

Step 1 of 3

Understand the total compensation opportunity for a Customer Care Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
31300
40600
35600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
32200
41600
36400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Representative I in the United States. The base salary for Customer Care Representative I ranges from $31,300 to $40,600 with the average base salary of $35,600. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,200 to $41,600 with the average total cash compensation of $36,400.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

31300
40600

 

Step 3 of 3

Recalculate your target pay based on your unique skills and experiences

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Customer Care Representative I