Salary AI Book a Demo
upper level job

Customer Care Representative III Salary in the United States

How much does a Customer Care Representative III make in the United States?

As of September 01, 2026, the average salary for a Customer Care Representative III in the United States is $50,600 per year, which breaks down to an hourly rate of $24.

However, a Customer Care Representative III's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $65,119
  • Majority Range (25th-75th percentile): $46,900 to $58,200
  • Entry-Level (10th percentile): $43,531
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Customer Care Representative III Salaries

A Customer Care Representative III's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Care Representative Salaries?

Experience is a primary driver of a Customer Care Representative III's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Care Representative I (0-1 years): $38,266
  • Customer Care Representative II (1-3 years): $43,171
  • Customer Care Representative III (3-5 years): $50,554
  • Customer Care Representative IV (5-7 years): $56,485
  • Customer Care Team Leader (7+ years): $63,348
Job Role Years of Experience Average Salary
Customer Care Representative I0-1 years$38,266
Customer Care Representative II1-3 years$43,171
Customer Care Representative III3-5 years$50,554
Customer Care Representative IV5-7 years$56,485
Customer Care Team Leader7+ years$63,348
View as Graph

How Do Customer Care Representative III Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Representative IIIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $56,000.
  • California: $55,800.
  • Massachusetts: $55,100.

Top Paying Cities for Customer Care Representative IIIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $63,800
  • San Francisco: $63,100
  • Oakland: $61,800

What Skills Can Increase a Customer Care Representative III's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 40.13% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Care (Mentioned in 1.58% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  • Customer Satisfaction (Mentioned in 1.05% Job Postings): Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
Skills Demand Percentage
Customer Service 40.13%
Customer Care 1.58%
Customer Satisfaction 1.05%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Care Representative III's salary.

  • Presentation: Can increase your salary by up to 11%.
  • Leadership: Can increase your salary by up to 6%.
  • Customer Relationship: Can increase your salary by up to 6%.
Skill Salary Salary % Increase
Presentation $56,166
11%
Leadership $53,636
6%
Customer Relationship $53,636
6%
Get Latest Data

Customer Care Representative III Salary by Company Size: Startups vs. Enterprise

Customer Care Representative III salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $56,548. While startup companies pay approximate $47,834.

Customer Care Representative III Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $47,834
Growth Stage 51~500 $50,589
Established 501~5000 $54,604
Enterprise 5000+ $56,548

Customer Care Representative III Salary by Industry: Top Paying Sectors

For Customer Care Representative III roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Customer Care Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Care Representative III as a support function rather than a direct revenue driver.

The top paying industries for a Customer Care Representative III

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$61,732$30.022%
Energy & Utilities$60,720$29.020%
Pharmaceuticals$59,708$29.018%
Insurance$58,190$28.015%
Biotechnology$55,660$27.010%

How Education impacts a Customer Care Representative III's Salary?

Your level of education can impact your salary potential. While many Customer Care Representative IIIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Care Representative III with a High School Diploma or Technical Certificate is between $48,937 and $51,900).

Customer Care Representative III Salaries by Degree Level

Typical Education for Customer Care Representative III
Degree Level % of user with this level of education
No Diploma 0.9%
High School 42.7%
Associates 18.4%
Bachelors 33.7%
Masters 4.3%
Doctorate 0.0%
View as Graph

Customer Care Representative III Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Care Representative III's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$46,900
Average $50,600/year
$58,200
$3,908
Average $4,217/month
$4,850
$902
Average $973/week
$1,119
$23
Average $24/hour
$28
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $58,200 $4,850 $1,119 $28
Average $50,600 $4,217 $973 $24
25th Percentile $46,900 $3,908 $902 $23

Customer Care Representative III Salary Growth & Career Path

Customer Care Representative III

Next Role

Advancement

For a Customer Care Representative III, the most direct path to higher earnings is advancing to the Customer Care Representative IV role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $56,500 - a projected growth of 12% over your current level.

Most common benefits for Customer Care Representative III

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Customer Care Representative III

Here are companies hiring for Customer Care Representative III and their salaries, click below for more details.

Find Your Next Customer Care Representative III Job

Ready to take the next step in your career? Browse thousands of current Customer Care Representative III job openings on our job board. Use the search bar below to find your perfect match.

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Customer Care Representative III

1. What industry pays the highest salary for Customer Care Representative III?

The Software & Networking industry offers the highest average compensation for Customer Care Representative III roles, with salaries approximately 22% above the market median.

2. What is the top position in customer service?

The top positions in customer service include roles such as Chief Customer Officer, Chief Experience Officer, and Head of Customer Success. These leadership roles are crucial for guiding customer service strategies and enhancing customer satisfaction. Salaries for Customer Care Representatives typically range from $46,900 to $58,800, with a mid-point of $52,100.

3. Is customer service representative a good career?

Customer Service Representatives rank #24 in Best Business Jobs, offering a competitive salary range from $46,900 to $58,800, with a median salary of $52,100. This role provides opportunities for growth and development, making it a solid career choice for those who enjoy helping others and solving problems.

4. How much do customer care representatives make?

Customer Care Representatives typically earn between $46,900 and $58,800 annually, with a median salary of around $52,100. Salaries can vary by location, with some states offering different average wages. For instance, Florida has an annual mean wage of $40,850, while California and New York report mean wages of $49,950 and $50,100, respectively.

5. Can you make a lot of money in customer service?

While the average wage for a customer care representative is around $32,327 annually, salaries can vary significantly. The minimum salary is $46,900, with a mid-range salary of $52,100 and a maximum of $58,800. Advancement opportunities and specialization can lead to higher earnings, especially in supervisory or sales roles.

6. Which service gives highest salary?

The highest salary for a Customer Care Representative ranges from Rs 46,900 to Rs 58,800, with a mid-salary of Rs 52,100. While government jobs like IFS Officer and ISRO Scientist offer significantly higher salaries, the Customer Care Representative role provides a competitive salary within its sector.

7. How much do remote customer service reps make?

Remote Customer Care Representatives typically earn between $46,900 and $58,800, with a median salary of around $52,100. This reflects a more competitive pay scale compared to the common range of $30k - $40k often cited for similar roles.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job