As of February 01, 2025, the average annual salary for a Customer Sales and Service Senior Representative in Las Cruces, NM is $45,560. Salary.com reports that pay typically ranges from $40,670 to $52,950, with most professionals earning between $36,218 and $59,678.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $52,950 | $4,413 | $1,018 | $25 |
| Average | $45,560 | $3,797 | $876 | $22 |
| 25th Percentile | $40,670 | $3,389 | $782 | $20 |
An entry-level Customer Sales and Service Senior Representative with under 1 year experience makes about $43,497. With less than 2 years of experience, a mid-level Customer Sales and Service Senior Representative makes around $43,641. After 2-4 years, the Customer Sales and Service Senior Representative pay rises to about $44,579. Those senior Customer Sales and Service Senior Representative with 5-8 years of experience earn roughly $47,811, and those Customer Sales and Service Senior Representative having 8 years or more experience are expected to earn about $48,902 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Sales and Service Senior Representative | $43,497 |
| Intermediate Level Customer Sales and Service Senior Representative | $43,641 |
| Senior Level Customer Sales and Service Senior Representative | $44,579 |
| Specialist Level Customer Sales and Service Senior Representative | $47,811 |
| Expert Level Customer Sales and Service Senior Representative | $48,902 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 2% |
| Top Level | 5% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
Credit Reports: Credit report is a statement that has information about your credit activity and current credit situation such as loan paying history and the status of your credit accounts. It allows to check for any delinquency in past and present credit accounts.
| Skill | Salary | Demand |
|---|---|---|
|
HIPAA
|
$66,973 |
47%
|
|
Influencing
|
$63,784 |
40%
|
|
Prospecting
|
$58,317 |
28%
|
|
Credit Reports
|
$56,950 |
25%
|
|
Retail Banking
|
$54,672 |
20%
|
|
Consulting
|
$53,761 |
18%
|
