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Customer Service and Support Representative I Salary in Lyons, IL

How much does a Customer Service and Support Representative I make in Lyons, IL?

As of August 01, 2026, the average salary for a Customer Service and Support Representative I in Lyons, IL is $39,500 per year, which breaks down to an hourly rate of $19.

However, a Customer Service and Support Representative I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $45,919
  • Majority Range (25th-75th percentile): $36,030 to $42,860
  • Entry-Level (10th percentile): $32,871
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View as table View as graph 25% $36,030 10% $32,871 90% $45,919 75% $42,860 $39,500 50%(Median) Didn’t find job title? Click

Customer Service and Support Representative I Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $42,860 $3,572 $824 $21
Average $39,500 $3,292 $760 $19
25th Percentile $36,030 $3,003 $693 $17
Check out Customer Service and Support Representative I Job Openings in Lyons, IL
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Key Factors That Influence Customer Service and Support Representative I Salaries

A Customer Service and Support Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service and Support Representative Salaries?

Experience is a primary driver of a Customer Service and Support Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service and Support Representative I (0-1 years): $39,491
  • Customer Care Representative II (1-3 years): $44,549
  • Customer Care Representative III (3-5 years): $52,162
  • Customer Care Representative IV (5-7 years): $58,289
  • Customer Care Team Leader (7+ years): $65,367
Job Role Years of Experience Average Salary
Customer Service and Support Representative I0-1 years$39,491
Customer Care Representative II1-3 years$44,549
Customer Care Representative III3-5 years$52,162
Customer Care Representative IV5-7 years$58,289
Customer Care Team Leader7+ years$65,367
$39,491 Customer ...
$44,549 Customer ...
$52,162 Customer ...
$58,289 Customer ...
$65,367 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service and Support Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $48,270
  • San Francisco: $47,740
  • Oakland: $46,730

What Skills Can Increase a Customer Service and Support Representative I's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 40.36% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Microsoft Office (Mentioned in 1.68% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  • Customer Care (Mentioned in 1.06% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
See More Skills
Skills Demand Percentage
Customer Service 40.36%
Microsoft Office 1.68%
Customer Care 1.06%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Service and Support Representative I's salary.
  • Leadership: Can increase your salary by up to 15%.
  • Client Service: Can increase your salary by up to 14%.
  • Customer Relationship: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Leadership
$45,425
15%
Client Service
$45,030
14%
Customer Relationship
$44,240
12%
Flexibility
$43,845
11%
Presentation
$43,450
10%
Empathy
$42,660
8%
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Customer Service and Support Representative I Salary by Company Size: Startups vs. Enterprise

Customer Service and Support Representative I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $44,218. While startup companies pay approximate $37,407.

Customer Service and Support Representative I Salary by Company Size

Company Size Employees Average Salary
Startup1~50$37,407
Growth Stage51~500$39,563
Established501~5000$42,700
Enterprise5000+$44,218

Customer Service and Support Representative I Salary by Industry: Top Paying Sectors

For Customer Service and Support Representative I roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Service and Support Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service and Support Representative I as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service and Support Representative I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$46,610$22.018%
Energy & Utilities$45,425$22.015%
Financial Services$43,450$21.010%
Insurance$43,450$21.010%
Pharmaceuticals$43,450$21.010%

Customer Service and Support Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service and Support Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Customer Service and Support Representative I Salary Growth & Career Path

For a Customer Service and Support Representative I, the most direct path to higher earnings is advancing to the Customer Care Representative II role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $44,600 - a projected growth of 13% over your current level.

Find Your Next Customer Service and Support Representative I Job

Ready to take the next step in your career? Browse thousands of current Customer Service and Support Representative I job openings on our job board. Use the search bar below to find your perfect match.

United States
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    Lyons, IL

    Insight Global | Lyons, IL

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    2 Days Ago

  • Hormel

    Lyons, IL

    Hormel | Lyons, IL

    Fontanini was established in 1960. from Lucca, Italy to Chicago, Illinois, the Fontanini family has been creating authentic Italian meats, toppings, and sp... more

    2 Days Ago

  • ITS Technologies & Logistics

    Lyons, IL

    ITS Technologies & Logistics | Lyons, IL

    OverviewLaunch Your Career with ConGlobalConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you're looking to gr... more

    2 Days Ago

  • Burke Beverage

    Lyons, IL

    Burke Beverage | Lyons, IL

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    2 Days Ago

  • Suburban Cook County Online Application Consortium

    Lyons, IL

    Suburban Cook County Online Application Consortium | Lyons, IL

    Position Type:Support Staff/Health AideDate Posted:2/2/2026Location:District EmployeeDate Available:ASAPDistrict:Steger School District 194 THIS POSTING IS... more

    2 Days Ago

  • Veyo

    Lyons, IL

    Veyo | Lyons, IL

    Have a car. Earn a $1,000 BONUS $10,000 GUARANTEE when you sign up to drive your own vehicle and help transport others to healthcare appointments around Ch... more

    2 Days Ago

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Cost of Living In Lyons, IL

Cost of Living in Lyons, IL is
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