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Customer Service and Support Representative I Salary in West Virginia

How much does a Customer Service and Support Representative I make in West Virginia?

As of August 01, 2026, the average salary for a Customer Service and Support Representative I in West Virginia is $34,460 per year, which breaks down to an hourly rate of $17.

However, a Customer Service and Support Representative I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $40,077
  • Majority Range (25th-75th percentile): $31,440 to $37,400
  • Entry-Level (10th percentile): $28,690
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View as table View as graph 25% $31,440 10% $28,690 90% $40,077 75% $37,400 $34,460 50%(Median) Didn’t find job title? Click

Customer Service and Support Representative I Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $37,400 $3,117 $719 $18
Average $34,460 $2,872 $663 $17
25th Percentile $31,440 $2,620 $605 $15
Check out Customer Service and Support Representative I Job Openings in West Virginia
Customer Support Representative

CrossFit - Saint Albans, WV

Customer Support Representative

CrossFit - Beckley, WV

Customer Support Representative

CrossFit - Wheeling, WV

Customer Support Representative

CrossFit - Parkersburg, WV

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Key Factors That Influence Customer Service and Support Representative I Salaries

A Customer Service and Support Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service and Support Representative Salaries?

Experience is a primary driver of a Customer Service and Support Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service and Support Representative I (0-1 years): $34,458
  • Customer Care Representative II (1-3 years): $38,871
  • Customer Care Representative III (3-5 years): $45,514
  • Customer Care Representative IV (5-7 years): $50,859
  • Customer Care Team Leader (7+ years): $57,036
Job Role Years of Experience Average Salary
Customer Service and Support Representative I0-1 years$34,458
Customer Care Representative II1-3 years$38,871
Customer Care Representative III3-5 years$45,514
Customer Care Representative IV5-7 years$50,859
Customer Care Team Leader7+ years$57,036
$34,458 Customer ...
$38,871 Customer ...
$45,514 Customer ...
$50,859 Customer ...
$57,036 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service and Support Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Bomont: $34,090
  • Yawkey: $34,110
  • Logan: $33,820

Customer Service and Support Representative I Salary by Company Size: Startups vs. Enterprise

Customer Service and Support Representative I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $38,576. While startup companies pay approximate $32,634.

Customer Service and Support Representative I Salary by Company Size

Company Size Employees Average Salary
Startup1~50$32,634
Growth Stage51~500$34,515
Established501~5000$37,252
Enterprise5000+$38,576

Customer Service and Support Representative I Salary by Industry: Top Paying Sectors

For Customer Service and Support Representative I roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Service and Support Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service and Support Representative I as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service and Support Representative I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$40,663$20.018%
Energy & Utilities$39,629$19.015%
Financial Services$37,906$18.010%
Insurance$37,906$18.010%
Pharmaceuticals$37,906$18.010%

Customer Service and Support Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service and Support Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$31,440
Average $34,460/year
$37,400
$2,620
Average $2,872/month
$3,117
$605
Average $663/week
$719
$15
Average $17/hour
$18
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $37,400 $3,117 $719 $18
Average $34,460 $2,872 $663 $17
25th Percentile $31,440 $2,620 $605 $15

Customer Service and Support Representative I Salary Growth & Career Path

Customer Service and Support Representative I
Customer Care Representative II
Customer Care Representative III

For a Customer Service and Support Representative I, the most direct path to higher earnings is advancing to the Customer Care Representative II role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $38,900 - a projected growth of 13% over your current level.

Salaries of jobs related to Customer Service and Support Representative I

Find Your Next Customer Service and Support Representative I Job

Ready to take the next step in your career? Browse thousands of current Customer Service and Support Representative I job openings on our job board. Use the search bar below to find your perfect match.

United States

  • CrossFit

    Clarksburg, WV

    Customer Support Representative

    CrossFit | Clarksburg, WV

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    2 Days Ago

  • CrossFit

    Morgantown, WV

    Customer Support Representative

    CrossFit | Morgantown, WV

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    2 Days Ago

  • Metal

    Saint Albans, WV

    Customer Support Representative

    Metal | Saint Albans, WV

    [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical ... more

    2 Days Ago

  • Metal

    Beckley, WV

    Customer Support Representative

    Metal | Beckley, WV

    [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical ... more

    2 Days Ago

  • Metal

    Wheeling, WV

    Customer Support Representative

    Metal | Wheeling, WV

    [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical ... more

    2 Days Ago

  • Metal

    Parkersburg, WV

    Customer Support Representative

    Metal | Parkersburg, WV

    [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical ... more

    2 Days Ago

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Cost of Living In West Virginia

Cost of Living in West Virginia is
-10.0% Lower
than the National Average

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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