What are the main factors that influence a Customer Service and Support Representative IV's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Service and Support Representative IV?

The Pharmaceuticals industry offers the highest average compensation for Customer Service and Support Representative IV roles, with salaries approximately 35% above the market median.

How does experience change A Customer Service and Support Representative 's salary?

A Customer Service and Support Representative 's salary grows with experience: a Customer Care Representative II (1-3 years)earns $44,755, a Customer Care Representative III (3-5 years)earns $52,403, a Customer Service and Support Representative IV (5-7 years)earns $58,557, a Customer Care Team Leader (7+ years)earns $65,669, a Customer Care Supervisor (7+ years)earns $78,342,

What are the highest paying states for a Customer Service and Support Representative IV?

Customer Service and Support Representative IV salary varies significantly by state. The top 3 highest paying states for Customer Service and Support Representative IV roles are District of Columbia $62,540, California $62,300, Massachusetts $61,470. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Service and Support Representative roles make?

Salaries for Customer Service and Support Representative level roles vary by specialization: Customer Service and Sales Support Representative: $60,774; Customer Service Representative IV: $56,479; Annuities Customer Service Representative: $56,369; Inbound Customer Support and Service Agent IV: $55,890; Customer Service and Support Representative III: $50,550.

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Customer Service and Support Representative IV Salary in Rhode Island

How much does a Customer Service and Support Representative IV make in Rhode Island?

As of August 01, 2026, the average salary for a Customer Service and Support Representative IV in Rhode Island is $58,560 per year, which breaks down to an hourly rate of $28.

However, a Customer Service and Support Representative IV's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $71,799
Majority Range (25th-75th percentile): $52,230 to $65,490
Entry-Level (10th percentile): $46,467

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Customer Service and Support Representative IV Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$65,490	$5,458	$1,259	$31
Average	$58,560	$4,880	$1,126	$28
25th Percentile	$52,230	$4,353	$1,004	$25

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Key Factors That Influence Customer Service and Support Representative IV Salaries

A Customer Service and Support Representative IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service and Support Representative Salaries?

Experience is a primary driver of a Customer Service and Support Representative IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Customer Care Representative II (1-3 years): $44,755
Customer Care Representative III (3-5 years): $52,403
Customer Service and Support Representative IV (5-7 years): $58,557
Customer Care Team Leader (7+ years): $65,669
Customer Care Supervisor (7+ years): $78,342

Job Role	Years of Experience	Average Salary
Customer Care Representative II	1-3 years	$44,755
Customer Care Representative III	3-5 years	$52,403
Customer Service and Support Representative IV	5-7 years	$58,557
Customer Care Team Leader	7+ years	$65,669
Customer Care Supervisor	7+ years	$78,342

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What Am I Worth?

How Do Customer Service and Support Representative IV Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service and Support Representative IVs. For example, consider the average annual salaries in these key locations:

District of Columbia: $62,540.
California: $62,300.
Massachusetts: $61,470.

District of Columbia $62,540 California $62,300 Massachusetts $61,470 Washington $61,250 New Jersey $61,220 Alaska $61,140 Connecticut $60,360 New York $60,050

Hawaii $59,040 Rhode Island $58,560 Maryland $58,240 Minnesota $57,800 Colorado $57,630 Illinois $57,570 Oregon $57,360 Delaware $57,200

New Hampshire $57,100 Virginia $56,880 Pennsylvania $56,230 Nevada $55,900 North Dakota $55,790 Michigan $55,630 Wisconsin $55,560 Vermont $55,440

Texas $55,090 Maine $55,070 Arizona $55,040 Ohio $55,000 Georgia $54,480 Indiana $54,220 Wyoming $54,170 Utah $54,090

Iowa $54,060 Kansas $53,780 Louisiana $53,710 North Carolina $53,680 Missouri $53,670 Florida $53,450 Montana $53,330 Nebraska $53,210

Kentucky $53,150 South Carolina $52,930 Tennessee $52,780 Idaho $52,730 New Mexico $52,320 Oklahoma $52,230 Alabama $51,890 South Dakota $51,330

Arkansas $51,030 West Virginia $50,860 Mississippi $50,370

Top Paying Cities for Customer Service and Support Representative IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Adamsville: $59,290
Albion: $58,790
Ashaway: $59,180

Adamsville, RI $59,290 Albion, RI $58,790 Ashaway, RI $59,180 Barrington, RI $58,640 Block Island, RI $58,970 Bradford, RI $59,150 Bristol, RI $58,860 Carolina, RI $59,050

Charlestown, RI $59,070 Chepachet, RI $58,950 Clayville, RI $58,790 Coventry, RI $58,790 West Greenwich, RI $58,950 East Greenwich, RI $58,750 Exeter, RI $58,940 Fiskeville, RI $58,640

Forestdale, RI $59,090 Foster, RI $58,920 Glendale, RI $59,090 Greene, RI $59,000 Greenville, RI $58,660 Harmony, RI $58,740 Harrisville, RI $59,070 Hope, RI $58,670

Hope Valley, RI $59,130 Hopkinton, RI $59,210 Jamestown, RI $59,010 Kenyon, RI $59,040 Little Compton, RI $59,290 Manville, RI $58,870 Mapleville, RI $58,960 Newport, RI $59,070

Middletown, RI $59,100 North Kingstown, RI $58,850 North Scituate, RI $58,740 Oakland, RI $59,030 Pascoag, RI $59,110 Pawtucket, RI $58,550 Central Falls, RI $58,580 Cumberland, RI $58,910

Lincoln, RI $58,640 Portsmouth, RI $59,060 Prudence Island, RI $58,940 Rockville, RI $59,200 Saunderstown, RI $58,970 Shannock, RI $59,040 Slatersville, RI $59,090 Slocum, RI $58,970

Tiverton, RI $59,240 Wakefield, RI $59,020 Kingston, RI $59,000 Narragansett, RI $59,040 Peace Dale, RI $59,020 Warren, RI $58,790 Warwick, RI $58,630 Westerly, RI $59,200

West Kingston, RI $59,020 West Warwick, RI $58,700 Wood River Junction, RI $59,110 Woonsocket, RI $59,090 North Smithfield, RI $58,960 Wyoming, RI $59,040 Providence, RI $58,530 Cranston, RI $58,540

North Providence, RI $58,550 East Providence, RI $58,540 Riverside, RI $58,560 Rumford, RI $58,550 Smithfield, RI $58,670 Johnston, RI $58,570

Customer Service and Support Representative IV Salary by Company Size: Startups vs. Enterprise

Customer Service and Support Representative IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $65,555. While startup companies pay approximate $55,458.

Customer Service and Support Representative IV Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$55,458
Growth Stage	51~500	$58,653
Established	501~5000	$63,305
Enterprise	5000+	$65,555

Customer Service and Support Representative IV Salary by Industry: Top Paying Sectors

For Customer Service and Support Representative IV roles, the industry you choose can affect earning potential by as much as 80% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Financial Services sectors offer the strongest compensation, at 35% above the average. In contrast, Customer Service and Support Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service and Support Representative IV as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service and Support Representative IV

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$79,056	$38.0	35%
Financial Services	$73,200	$35.0	25%
Energy & Utilities	$70,272	$34.0	20%
Biotechnology	$67,344	$32.0	15%
Insurance	$67,344	$32.0	15%

Customer Service and Support Representative IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service and Support Representative IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

$52,230

Average $58,560/year

$65,490

$4,353

Average $4,880/month

$5,458

$1,004

Average $1,126/week

$1,259

$25

Average $28/hour

$31

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$65,490	$5,458	$1,259	$31
Average	$58,560	$4,880	$1,126	$28
25th Percentile	$52,230	$4,353	$1,004	$25

Customer Service and Support Representative IV Salary Growth & Career Path

Customer Service and Support Representative IV

Customer Care Team Leader

Customer Care Manager

For a Customer Service and Support Representative IV, the most direct path to higher earnings is advancing to the Customer Care Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $65,700 - a projected growth of 12% over your current level.

Salaries of jobs related to Customer Service and Support Representative IV

Find Your Next Customer Service and Support Representative IV Job

Ready to take the next step in your career? Browse thousands of current Customer Service and Support Representative IV job openings on our job board. Use the search bar below to find your perfect match.

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