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Customer Service and Support Representative IV Salary in Virginia

How much does a Customer Service and Support Representative IV make in Virginia?

As of August 01, 2026, the average salary for a Customer Service and Support Representative IV in Virginia is $56,880 per year, which breaks down to an hourly rate of $27.

However, a Customer Service and Support Representative IV's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $69,718
  • Majority Range (25th-75th percentile): $50,730 to $63,600
  • Entry-Level (10th percentile): $45,131
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View as table View as graph 25% $50,730 10% $45,131 90% $69,718 75% $63,600 $56,880 50%(Median) Didn’t find job title? Click

Customer Service and Support Representative IV Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $63,600 $5,300 $1,223 $31
Average $56,880 $4,740 $1,094 $27
25th Percentile $50,730 $4,228 $976 $24
Check out Customer Service and Support Representative IV Job Openings in Virginia
Customer Support Representative

Culligan - Gloucester, VA

Customer Support Representative

Culligan 294VA - Gloucester, VA

CUSTOMER SUPPORT REPRESENTATIVE

Carter Machinery - Sterling, VA

Customer Support Representative

CrossFit - Reston, VA

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Key Factors That Influence Customer Service and Support Representative IV Salaries

A Customer Service and Support Representative IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service and Support Representative Salaries?

Experience is a primary driver of a Customer Service and Support Representative IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Care Representative II (1-3 years): $43,468
  • Customer Care Representative III (3-5 years): $50,897
  • Customer Service and Support Representative IV (5-7 years): $56,874
  • Customer Care Team Leader (7+ years): $63,781
  • Customer Care Supervisor (7+ years): $76,090
Job Role Years of Experience Average Salary
Customer Care Representative II1-3 years$43,468
Customer Care Representative III3-5 years$50,897
Customer Service and Support Representative IV5-7 years$56,874
Customer Care Team Leader7+ years$63,781
Customer Care Supervisor7+ years$76,090
$43,468 Customer ...
$50,897 Customer ...
$56,874 Customer ...
$63,781 Customer ...
$76,090 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service and Support Representative IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Ivanhoe: $52,310
  • Lambsburg: $52,420
  • Laurel Fork: $52,480

Customer Service and Support Representative IV Salary by Company Size: Startups vs. Enterprise

Customer Service and Support Representative IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $63,674. While startup companies pay approximate $53,867.

Customer Service and Support Representative IV Salary by Company Size

Company Size Employees Average Salary
Startup1~50$53,867
Growth Stage51~500$56,970
Established501~5000$61,488
Enterprise5000+$63,674

Customer Service and Support Representative IV Salary by Industry: Top Paying Sectors

For Customer Service and Support Representative IV roles, the industry you choose can affect earning potential by as much as 80% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Financial Services sectors offer the strongest compensation, at 35% above the average. In contrast, Customer Service and Support Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service and Support Representative IV as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service and Support Representative IV

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$76,788$37.035%
Financial Services$71,100$34.025%
Energy & Utilities$68,256$33.020%
Biotechnology$65,412$31.015%
Insurance$65,412$31.015%

Customer Service and Support Representative IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service and Support Representative IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$50,730
Average $56,880/year
$63,600
$4,228
Average $4,740/month
$5,300
$976
Average $1,094/week
$1,223
$24
Average $27/hour
$31
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $63,600 $5,300 $1,223 $31
Average $56,880 $4,740 $1,094 $27
25th Percentile $50,730 $4,228 $976 $24

Customer Service and Support Representative IV Salary Growth & Career Path

Customer Service and Support Representative IV
Customer Care Team Leader
Customer Care Manager

For a Customer Service and Support Representative IV, the most direct path to higher earnings is advancing to the Customer Care Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $63,800 - a projected growth of 12% over your current level.

Salaries of jobs related to Customer Service and Support Representative IV

Find Your Next Customer Service and Support Representative IV Job

Ready to take the next step in your career? Browse thousands of current Customer Service and Support Representative IV job openings on our job board. Use the search bar below to find your perfect match.

United States

  • CrossFit

    Winchester, VA

    Customer Support Representative

    CrossFit | Winchester, VA

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    3 Days Ago

  • CrossFit

    Harrisonburg, VA

    Customer Support Representative

    CrossFit | Harrisonburg, VA

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    3 Days Ago

  • CrossFit

    Charlottesville, VA

    Customer Support Representative

    CrossFit | Charlottesville, VA

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    3 Days Ago

  • CrossFit

    Waynesboro, VA

    Customer Support Representative

    CrossFit | Waynesboro, VA

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    3 Days Ago

  • CrossFit

    Henrico, VA

    Customer Support Representative

    CrossFit | Henrico, VA

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    3 Days Ago

  • CrossFit

    Chesapeake, VA

    Customer Support Representative

    CrossFit | Chesapeake, VA

    [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-sty... more

    3 Days Ago

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Cost of Living In Virginia

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