Customer Retention Manager Salary in District of Columbia

How much does a Customer Retention Manager make in District of Columbia? The average Customer Retention Manager salary in District of Columbia is $94,012 as of January 20, 2020, but the range typically falls between $84,161 and $104,977. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $84,161 10% $75,191 90% $114,961 75% $104,977 $94,012 50%(Median)
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Job Description

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $93,539 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $93,539 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $93,539 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $93,539 Date Updated January 20, 2020
Job Openings for Customer Retention Manager in District of Columbia
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