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Customer Success Specialist (CSS) V Salary in the United States

How much does a Customer Success Specialist (CSS) V make in the United States?

As of August 01, 2026, the average salary for a Customer Success Specialist (CSS) V in the United States is $146,390 per year, which breaks down to an hourly rate of $70.

However, a Customer Success Specialist (CSS) V's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $156,515
  • Majority Range (25th-75th percentile): $135,690 to $151,690
  • Entry-Level (10th percentile): $125,948
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View as table View as graph 25% $135,690 10% $125,948 90% $156,515 75% $151,690 $146,390 50%(Median) Didn’t find job title? Click

Customer Success Specialist (CSS) V Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $151,690 $12,641 $2,917 $73
Average $146,390 $12,199 $2,815 $70
25th Percentile $135,690 $11,308 $2,609 $65
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Key Factors That Influence Customer Success Specialist (CSS) V Salaries

A Customer Success Specialist (CSS) V's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Specialist (CSS) Salaries?

Experience is a primary driver of a Customer Success Specialist (CSS) V's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Onboarding Specialist III (4-7 years): $102,717
  • Customer Onboarding Specialist IV (7+ years): $122,852
  • Customer Success Specialist (CSS) V (7-10 years): $146,357
  • Customer Success/Onboarding Supervisor (10+ years): $99,777
  • Customer Success/Onboarding Manager (10+ years): $114,066
Job Role Years of Experience Average Salary
Customer Onboarding Specialist III4-7 years$102,717
Customer Onboarding Specialist IV7+ years$122,852
Customer Success Specialist (CSS) V7-10 years$146,357
Customer Success/Onboarding Supervisor10+ years$99,777
Customer Success/Onboarding Manager10+ years$114,066
$102,717 Customer ...
$122,852 Customer ...
$146,357 Customer ...
$99,777 Customer ...
$114,066 Customer ...
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Top Paying Cities for Customer Success Specialist (CSS) Vs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $184,690
  • San Francisco: $182,590
  • Oakland: $178,790

Customer Success Specialist (CSS) V Salary by Company Size: Startups vs. Enterprise

Customer Success Specialist (CSS) V salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $163,875. While startup companies pay approximate $138,635.

Customer Success Specialist (CSS) V Salary by Company Size

Company Size Employees Average Salary
Startup1~50$138,635
Growth Stage51~500$146,622
Established501~5000$158,251
Enterprise5000+$163,875

Customer Success Specialist (CSS) V Salary by Industry: Top Paying Sectors

For Customer Success Specialist (CSS) V roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the MFG Nondurable and Insurance sectors offer the strongest compensation, at 30% above the average. In contrast, Customer Success Specialist (CSS) positions in Pharmaceuticals or Internet typically offer lower base pay, as these industries often view Customer Success Specialist (CSS) V as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Specialist (CSS) V

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
MFG Nondurable$190,307$91.030%
Insurance$182,988$88.025%
Construction$175,668$84.020%
Business Services$168,348$81.015%
Aerospace & Defense$163,957$79.012%

Customer Success Specialist (CSS) V Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Specialist (CSS) V's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Customer Success Specialist (CSS) V Salary Growth & Career Path

For a Customer Success Specialist (CSS) V, the most direct path to higher earnings is advancing to the Customer Success/Onboarding Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $99,800 - a projected growth of -32% over your current level.

Salary Trends for Customer Success Specialist (CSS) V

Salaries for a Customer Success Specialist (CSS) V can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $140,716 in 2023 to around $133,727 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Success Specialist (CSS) V salary trends, .

Average Annual Salary of Customer Success Specialist (CSS) V Over Time

2022
$???
2023
$140,716
2024
$137,121
2025
$133,727
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $140,716
2024 $137,121
2025 $133,727
2026
View More
2027
View More

Most common benefits for Customer Success Specialist (CSS) V

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Success Specialist (CSS) V

Here are companies hiring for Customer Success Specialist (CSS) V and their salaries, click below for more details.

Find Your Next Customer Success Specialist (CSS) V Job

Ready to take the next step in your career? Browse thousands of current Customer Success Specialist (CSS) V job openings on our job board. Use the search bar below to find your perfect match.

United States
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    Columbus, OH

    CDL

    XPO | Columbus, OH

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    16 Days Ago

  • Schneider

    Columbus, OH

    Schneider | Columbus, OH

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    17 Days Ago

  • Summit Recruiting Group

    Columbus, OH

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  • Family Dollar

    Columbus, OH

    Family Dollar | Columbus, OH

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  • GO Staffing

    Columbus, OH

    GO Staffing | Columbus, OH

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FAQ about Customer Success Specialist (CSS) V

1. What industry pays the highest salary for Customer Success Specialist (CSS) V?

The MFG Nondurable industry offers the highest average compensation for Customer Success Specialist (CSS) V roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

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