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How much does a Customer Support Services Director make in Roswell, NM? The average Customer Support Services Director salary in Roswell, NM is $153,690 as of April 24, 2024, but the range typically falls between $133,730 and $174,710. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Support Services Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Services Director Salary $115,557 Roswell,NM April 24, 2024
25th Percentile Customer Support Services Director Salary $133,730 Roswell,NM April 24, 2024
50th Percentile Customer Support Services Director Salary $153,690 Roswell,NM April 24, 2024
75th Percentile Customer Support Services Director Salary $174,710 Roswell,NM April 24, 2024
90th Percentile Customer Support Services Director Salary $193,848 Roswell,NM April 24, 2024
25% $133,730 10% $115,557 90% $193,848 75% $174,710 $153,690 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Support Services Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Support Services Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Support Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Support Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Support Services Director in Roswell, NM
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Career Path for this job

  1. Down a level:

    Customer Care Senior Manager


    Bachelor's Degree

  2. This Job:

    Customer Support Services Director


    Bachelor's Degree

  3. Up a level:

    Chief Customer Officer


    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
133730
174710
153690

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
150530
209920
178160
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Director in Roswell, NM. The base salary for Customer Support Services Director ranges from $133,730 to $174,710 with the average base salary of $153,690. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $150,530 to $209,920 with the average total cash compensation of $178,160.
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133730
174710

 

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About Roswell, New Mexico    Roswell is a city and the seat of Chaves County in the U.S. state of New Mexico. As of the 2010 census it had a population of 48,411, making it the fi....More

Roswell, New Mexico  area prices were up 2.5% from a year ago    View the Cost of Living in Roswell, New Mexico

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Salary estimation for Customer Support Services Director at companies like : North Carolina Consumer Council, San Diego Next Solutions Inc, West Resources Corp

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