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Desktop Support Tech I Salary in Fountainville, PA

How much does a Desktop Support Tech I make?

As of August 01, 2025, the average annual salary for a Desktop Support Tech I in Fountainville, PA is around $53,660, with an hourly rate of $26. The average salary ranges from $44,222 (10th percentile) to $63,690 (90th percentile), with the majority earning between $48,720 (25th percentile) and $58,910 (75th percentile). A Desktop Support Tech I's salary is shaped by several key factors, including experience level, specific skills, industry differences, company size, and so on. Below, we'll dive deeper into each of these factors to help you understand how they impact compensation.

View as table View as graph 25% $48,720 10% $44,222 90% $63,690 75% $58,910 $53,660 50%(Median) Didn’t find job title? Click

Desktop Support Tech I Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $58,910 $4,909 $1,133 $28
Average $53,660 $4,472 $1,032 $26
25th Percentile $48,720 $4,060 $937 $23
500+ Desktop Support Tech I job openings Go >
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Desktop Support Tech

Pennsylvania Medicine - Phila, PA

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eTeam - United, PA

Desktop Support Tech II

Pomeroy Technologies - Pittsburgh, PA

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How much does a Desktop Support Tech I make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Desktop Support Tech I salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Desktop Support Tech I hourly pay, weekly pay, monthly pay and so on.

Last Updated on August 01, 2025

How does experience level affect a Desktop Support Tech I's Salary?

An entry-level Desktop Support Tech I with under 1 year experience makes about $53,299. With less than 2 years of experience, a mid-level Desktop Support Tech I makes around $53,668. After 2-4 years, the Desktop Support Tech I pay rises to about $54,606. Those senior Desktop Support Tech I with 5-8 years of experience earn roughly $55,231, and those Desktop Support Tech I having 8 years or more experience are expected to earn about $55,387 on average.

Levels Salary
Entry Level Desktop Support Tech I $53,299
Intermediate Level Desktop Support Tech I $53,668
Senior Level Desktop Support Tech I $54,606
Specialist Level Desktop Support Tech I $55,231
Expert Level Desktop Support Tech I $55,387
$53,299 0 yr
$53,668 < 2 yrs
$54,606 2-4 yrs
$55,231 5-8 yrs
$55,387 > 8 yrs
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What Am I Worth?

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Best-Paid Skills and Qualifications for Desktop Support Tech I

What skills does a Desktop Support Tech I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Field Service: Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
See More Skills
Skills Demand Percentage
Troubleshooting 11.68%
Help Desk 2.94%
Field Service 1.65%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Desktop Support Tech I higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Scheduling, you can get a 11% salary raise. If you are good at Customer Support, your salary will increase by 9%. If you are expert in Teamwork, your salary will rise by 9%.
Skill Salary Salary % Increase
Scheduling
$59,563
11%
Customer Support
$58,489
9%
Teamwork
$58,489
9%
Presentation
$57,953
8%
Insight
$57,416
7%
Cisco
$56,880
6%

Job openings of Desktop Support Tech I

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Cost of Living In Fountainville, PA

Cost of Living in Fountainville, PA is
17.7% Higher
than the National Average

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