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As of August 01, 2026, the average salary for a Head of Technical Customer Support in California is $240,400 per year, which breaks down to an hourly rate of $116.
However, a Head of Technical Customer Support's salary can vary significantly. Here’s a look at the typical salary range:
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Head of Technical Customer Support Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $261,300 | $21,775 | $5,025 | $126 |
| Average | $240,400 | $20,033 | $4,623 | $116 |
| 25th Percentile | $215,300 | $17,942 | $4,140 | $104 |
Photobooth Supply Co - Santa Ana, CA
KIWIBIT INC - Irvine, CA
Pulse Games - Los Angeles, CA
Confidential - WASHINGTON D.C., DC
A Head of Technical Customer Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Head of Technical Customer Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Technical Client Service Supervisor | 3-5 years | $99,596 |
| Technical Client Service Manager | 5+ years | $123,202 |
| Technical Client Service Senior Manager | 5+ years | $161,145 |
| Technical Client Service Director | 5+ years | $184,462 |
| Head of Technical Customer Support | 5+ years | $240,351 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Head of Technical Customer Supports. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Head of Technical Customer Support salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $269,114. While startup companies pay approximate $227,664.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $227,664 |
| Growth Stage | 51~500 | $240,782 |
| Established | 501~5000 | $259,877 |
| Enterprise | 5000+ | $269,114 |
For Head of Technical Customer Support roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Energy & Utilities sectors offer the strongest compensation, at 20% above the average. In contrast, Head of Technical Customer Support positions in Retail & Wholesale or MFG Nondurable typically offer lower base pay, as these industries often view Head of Technical Customer Support as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $288,480 | $139.0 | 20% |
| Energy & Utilities | $288,480 | $139.0 | 20% |
| Financial Services | $288,480 | $139.0 | 20% |
| Pharmaceuticals | $288,480 | $139.0 | 20% |
| Software & Networking | $288,480 | $139.0 | 20% |
Understanding how a Head of Technical Customer Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $261,300 | $21,775 | $5,025 | $126 |
| Average | $240,400 | $20,033 | $4,623 | $116 |
| 25th Percentile | $215,300 | $17,942 | $4,140 | $104 |
Ready to take the next step in your career? Browse thousands of current Head of Technical Customer Support job openings on our job board. Use the search bar below to find your perfect match.
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