Inbound Call Center Supervisor II Salary in the United States

How much does an Inbound Call Center Supervisor II make in the United States? The average Inbound Call Center Supervisor II salary in the United States is $60,300 as of September 26, 2019, but the range typically falls between $52,900 and $70,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Salary estimation for Inbound Call Center Supervisor II at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Inbound Call Center Supervisor II is responsible for the daily activity of contact center policies and procedures. Supervises contact center representatives who get contacted by customers or potential customers. Being an Inbound Call Center Supervisor II may assist with monitoring interactions or perform data collection and some analysis. Ensures quotas for service volume and timeliness are met. In addition, Inbound Call Center Supervisor II may require a bachelor's degree of specialty or its equivalent. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor II supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as an Inbound Call Center Supervisor II typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

Take just three simple steps below to generate your own personalized salary report.

Step 1 of 3

Understand the total compensation opportunity for an Inbound Call Center Supervisor II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
52900
70200
60300

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
54400
73400
62400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Call Center Supervisor II in the United States. The base salary for Inbound Call Center Supervisor II ranges from $52,900 to $70,200 with the average base salary of $60,300. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $54,400 to $73,400 with the average total cash compensation of $62,400.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

52900
70200

 

Step 3 of 3

Recalculate your target pay based on your unique skills and experiences

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Inbound Call Center Supervisor II