How much does a Customer Service Supervisor make in Wyoming? The average Customer Service Supervisor salary in Wyoming is $73,391 as of April 24, 2024, but the range typically falls between $64,522 and $84,161. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Supervisor Salary $56,447 WY April 24, 2024
25th Percentile Customer Service Supervisor Salary $64,522 WY April 24, 2024
50th Percentile Customer Service Supervisor Salary $73,391 WY April 24, 2024
75th Percentile Customer Service Supervisor Salary $84,161 WY April 24, 2024
90th Percentile Customer Service Supervisor Salary $93,965 WY April 24, 2024
25% $64,522 10% $56,447 90% $93,965 75% $84,161 $73,391 50%(Median) Didn’t find job title? Click
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What skills does a Customer Service Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.

3.

Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.

Customer Service 38.52%
Client Service 1.13%
Customer Support 1%
Others 59.35%

Job Description for Customer Service Supervisor

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Service Supervisor in Wyoming
  • Are you a Foodie seeking a new and exciting opportunity. Come join the Whole Foods Market team where you’ll work in a professional environment, with the hi...
    - 2 Days Ago
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determi...
    - 3 Days Ago
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determi...
    - 3 Days Ago
  • Taco Bell - Sheridan is looking for a full time or part time Cashier and Customer Service team member to join our location in Sheridan, WY. The Cashier and...
    - 5 Days Ago
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determi...
    - 2 Days Ago

Select a city to view specific salary and bonus information for Customer Service Supervisor

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Location Avg. Salary Date Updated
Location Cody, WY Avg. Salary $72,932 Date Updated April 24, 2024
Location Riverton, WY Avg. Salary $72,243 Date Updated April 24, 2024
Location Sheridan, WY Avg. Salary $72,932 Date Updated April 24, 2024
Location Afton, WY Avg. Salary $77,447 Date Updated April 24, 2024
Location Aladdin, WY Avg. Salary $66,963 Date Updated April 24, 2024
Location Albin, WY Avg. Salary $70,713 Date Updated April 24, 2024
Location Alcova, WY Avg. Salary $72,243 Date Updated April 24, 2024
Location Alpine, WY Avg. Salary $77,447 Date Updated April 24, 2024
Location Alta, WY Avg. Salary $77,524 Date Updated April 24, 2024
Location Alva, WY Avg. Salary $66,963 Date Updated April 24, 2024

Career Path for Customer Service Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service Supervisor, the upper level is Customer Service Manager and then progresses to Customer Service Senior Manager.

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Customer Service Supervisor Salary in Wyoming
Customer Service Supervisor Salary Graph, Regional Distribution and Summary