As of January 01, 2025, the average annual salary for a Professional Certification Manager in Norfolk, VA is $100,900. According to Salary.com, salaries can range from a low of $59,825 to a high of $150,763, with most professionals earning between $79,400 and $127,000.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $127,000 | $10,583 | $2,442 | $61 |
| Average | $100,900 | $8,408 | $1,940 | $49 |
| 25th Percentile | $79,400 | $6,617 | $1,527 | $38 |
An entry-level Professional Certification Manager with under 1 year experience makes about $92,156. With less than 2 years of experience, a mid-level Professional Certification Manager makes around $93,113. After 2-4 years, the Professional Certification Manager pay rises to about $96,305. Those senior Professional Certification Manager with 5-8 years of experience earn roughly $104,774, and those Professional Certification Manager having 8 years or more experience are expected to earn about $109,801 on average.
| Levels | Salary |
|---|---|
| Entry Level Professional Certification Manager | $92,156 |
| Intermediate Level Professional Certification Manager | $93,113 |
| Senior Level Professional Certification Manager | $96,305 |
| Specialist Level Professional Certification Manager | $104,774 |
| Expert Level Professional Certification Manager | $109,801 |
| Entry Level | 9% |
| Mid Level | 8% |
| Senior Level | 5% |
| Top Level | 4% |
| Experienced | 9% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Instructional Design: Instructional design (ID), also known as instructional systems design (ISD), is the practice of systematically designing, developing and delivering instructional products and experiences, both digital and physical, in a consistent and reliable fashion towards an efficient, effective, appealing, engaging and inspiring acquisition of knowledge. The process consists broadly of determining the state and needs of the learner, defining the end goal of instruction, and creating some "intervention" to assist in the transition. The outcome of this instruction may be directly observable and scientifically measured or completely hidden and assumed. There are many instructional design models but many are based on the ADDIE model with the five phases: analysis, design, development, implementation, and evaluation.
Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
| Skill | Salary | Demand |
|---|---|---|
|
Customer Training
|
$139,242 |
38%
|
|
Building Relationships
|
$116,035 |
15%
|
|
Sustainability
|
$116,035 |
15%
|
|
Computer Science
|
$115,026 |
14%
|
|
Technical Skills
|
$114,017 |
13%
|
|
Document Management
|
$113,008 |
12%
|
