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Technical Customer Support Representative - Tier 1 Salary in Auburn, WA

How much does a Technical Customer Support Representative - Tier 1 make in Auburn, WA?

As of August 01, 2026, the average salary for a Technical Customer Support Representative - Tier 1 in Auburn, WA is $41,710 per year, which breaks down to an hourly rate of $20.

However, a Technical Customer Support Representative - Tier 1's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $48,989
  • Majority Range (25th-75th percentile): $40,150 to $45,520
  • Entry-Level (10th percentile): $38,730
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View as table View as graph 25% $40,150 10% $38,730 90% $48,989 75% $45,520 $41,710 50%(Median) Didn’t find job title? Click

Technical Customer Support Representative - Tier 1 Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $45,520 $3,793 $875 $22
Average $41,710 $3,476 $802 $20
25th Percentile $40,150 $3,346 $772 $19
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Key Factors That Influence Technical Customer Support Representative - Tier 1 Salaries

A Technical Customer Support Representative - Tier 1's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative - Tier Salaries?

Experience is a primary driver of a Technical Customer Support Representative - Tier 1's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Representative - Tier 1 (0-1 years): $41,706
  • Technical Customer Support Representative - Tier 2 (1-3 years): $53,880
  • Technical Customer Support Representative - Tier 3 (3-5 years): $61,168
  • Technical Client Support Team Leader (5+ years): $83,001
  • Technical Client Service Supervisor (5+ years): $97,788
Job Role Years of Experience Average Salary
Technical Customer Support Representative - Tier 10-1 years$41,706
Technical Customer Support Representative - Tier 21-3 years$53,880
Technical Customer Support Representative - Tier 33-5 years$61,168
Technical Client Support Team Leader5+ years$83,001
Technical Client Service Supervisor5+ years$97,788
$41,706 Technical...
$53,880 Technical...
$61,168 Technical...
$83,001 Technical...
$97,788 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Representative - Tier 1s

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $48,580
  • San Francisco: $48,050
  • Oakland: $47,030

What Skills Can Increase a Technical Customer Support Representative - Tier 1's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 12.71% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Hydraulics (Mentioned in 2.08% Job Postings): Hydraulics is a technology and applied science using engineering, chemistry, and other sciences involving the mechanical properties and use of liquids.
  • Pneumatics (Mentioned in 1.22% Job Postings): Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.
See More Skills
Skills Demand Percentage
Customer Service 12.71%
Hydraulics 2.08%
Pneumatics 1.22%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Customer Support Representative - Tier 1's salary.
  • Presentation: Can increase your salary by up to 15%.
  • Integrity: Can increase your salary by up to 13%.
  • Analysis: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Presentation
$47,967
15%
Integrity
$47,132
13%
Analysis
$46,715
12%
Collaboration
$46,298
11%
Initiative
$45,464
9%
Leadership
$45,464
9%
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Technical Customer Support Representative - Tier 1 Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Representative - Tier 1 salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $46,692. While startup companies pay approximate $39,500.

Technical Customer Support Representative - Tier 1 Salary by Company Size

Company Size Employees Average Salary
Startup1~50$39,500
Growth Stage51~500$41,776
Established501~5000$45,089
Enterprise5000+$46,692

Technical Customer Support Representative - Tier 1 Salary by Industry: Top Paying Sectors

For Technical Customer Support Representative - Tier 1 roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Internet sectors offer the strongest compensation, at 20% above the average. In contrast, Technical Customer Support Representative - Tier positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Technical Customer Support Representative - Tier 1 as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Representative - Tier 1

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$50,052$24.020%
Internet$50,052$24.020%
Aerospace & Defense$47,966$23.015%
Financial Services$47,966$23.015%
Chemicals$45,881$22.010%

Technical Customer Support Representative - Tier 1 Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative - Tier 1's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Technical Customer Support Representative - Tier 1 Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative - Tier 1, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative - Tier 1 Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Manufacturers Technical Support Customer Liaison $88,200 111%
Technical Customer Support Representative - Tier 2 $53,900 29%

Find Your Next Technical Customer Support Representative - Tier 1 Job

Ready to take the next step in your career? Browse thousands of current Technical Customer Support Representative - Tier 1 job openings on our job board. Use the search bar below to find your perfect match.

United States
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    Auburn, WA

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    Auburn, WA

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    Auburn, WA

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    Auburn, WA

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    Auburn, WA

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    3 Days Ago

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