As of April 01, 2025, the average annual salary for an Telesales Representative I in Richmond, VA is $50,270. Salary.com reports that pay typically ranges from $43,270 to $56,710, with most professionals earning between $36,897 and $62,573.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $56,710 | $4,726 | $1,091 | $27 |
| Average | $50,270 | $4,189 | $967 | $24 |
| 25th Percentile | $43,270 | $3,606 | $832 | $21 |
An entry-level Telesales Representative I with under 1 year experience makes about $46,301. With less than 2 years of experience, a mid-level Telesales Representative I makes around $46,615. After 2-4 years, the Telesales Representative I pay rises to about $50,276. Those senior Telesales Representative I with 5-8 years of experience earn roughly $53,924, and those Telesales Representative I having 8 years or more experience are expected to earn about $54,212 on average.
| Levels | Salary |
|---|---|
| Entry Level Telesales Representative I | $46,301 |
| Intermediate Level Telesales Representative I | $46,615 |
| Senior Level Telesales Representative I | $50,276 |
| Specialist Level Telesales Representative I | $53,924 |
| Expert Level Telesales Representative I | $54,212 |
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 0% |
| Top Level | 7% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Prospecting: Prospecting is the first stage of the geological analysis (second – exploration) of a territory. It is the physical search for minerals, fossils, precious metals or mineral specimens, and is also known as fossicking. Prospecting is a small-scale form of mineral exploration which is an organised, large scale effort undertaken by commercial mineral companies to find commercially viable ore deposits. Prospecting is physical labour, involving traversing (traditionally on foot or on horseback), panning, sifting and outcrop investigation, looking for signs of mineralisation. In some areas a prospector must also make claims, meaning they must erect posts with the appropriate placards on all four corners of a desired land they wish to prospect and register this claim before they may take samples. In other areas publicly held lands are open to prospecting without staking a mining claim.
Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
| Skill | Salary | Demand |
|---|---|---|
|
Resilience
|
$64,848 |
29%
|
|
Insurance Sales
|
$62,838 |
25%
|
|
Billing
|
$60,324 |
20%
|
|
Coaching
|
$59,821 |
19%
|
|
Flexibility
|
$58,313 |
16%
|
|
Presentation
|
$57,811 |
15%
|
